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Load It keeps track of what's on your bar. Between sets it tells you which plates to pull off and which to put on. No maths at the rack.

It also holds your programs, your history and your numbers. If you train with a coach, they write the programs and they show up on your phone.

Load it. Lift it.

There are three ways in. Whichever one you picked when you signed up is the one to use every time after.

• Apple — one tap, no password to remember.
• Google — same.
• Email and password — pick this if you want to sign in on a device that doesn't have the other two.

Everyone starts on the training side: your workouts, your gym, your numbers.

If someone coaches you, they'll send you a code. You enter it once and their programs land on your Today screen.

If you coach other people, you turn the coaching side on yourself in Settings. Then you've got both, and a switch to flip between them.

1. Open Today and tap your workout. The preview shows what's in it, the equipment you'll need, and about how long it'll take — counting rest, and the extra warm-up heavy barbell work needs.
2. Check which gym you're in. This is what decides the plates you get told to load, so it's worth a second.
3. Work down the exercises. Load It shows the set you're on and the plates to get there.

When a rest or a timed block runs out, you'll get a big Time's up! across the screen and a buzz — and your phone's own banner if you're on another screen in the app. It only happens while the app is open, and it doesn't pile up in your notifications.

You can walk away and come back. A workout stays open until you finish it, and Today will offer to pick it back up.

Can't train today? Hold a workout in this week's calendar on Today and drag it onto another day. That works on a program your coach wrote, too — they see the new day, and get a notification saying you moved it.

Most apps tell you the full loading and leave you to work out the difference. Load It tells you the difference.

Say you just did a set at 135 lb and you're going to 185 lb. Load It says add one 25 a side. It doesn't say "45 and 25 a side", because it already knows what's on there.

• Everything is a side. "Add one 25" means one on each end, so two plates off the rack.
• The first set of an exercise starts from a bare bar.
• It tells you the bar too. A 45 lb bar and a 35 lb bar are 10 lb apart before you add anything.

Every set shows what you were asked to do. Did something else? Heavier, lighter, two reps short? Change the numbers before you log it.

It's worth being honest here. Your estimated max, your records and everything your coach sees are all built from these numbers. Log a set as prescribed when it wasn't and all three go quietly wrong.

You can add a note to a set too. How it felt, why you cut it short, whatever you'll want to remember.

Log a set and the timer starts counting down from whatever rest your workout says. It sits in a bar at the bottom, so you can keep scrolling while it runs.

Skip ends it early. Nothing's enforced. Going before it's done isn't recorded and nothing happens.

Tap the flame on an exercise and Load It works out a warm-up from the weight you're about to lift:

• 50% for 8 reps
• 70% for 5 reps
• 85% for 3 reps

Each one is rounded to the nearest 5, because nobody wants to hunt for a 1.25 kg plate for a warm-up set.

It's just a suggestion. Nothing gets logged and nothing checks whether you did it.

Two ways of saying the same thing. Your coach picks which one a program asks for.

• RPE goes 1 to 10. A 10 means you had nothing left. An 8 means you could have got two more.
• RIR is reps in reserve, so it's the reps you had left. RIR 2 is the same set as RPE 8.

Both are optional. They're there so a coach can tell you how hard to go instead of pinning you to an exact weight, which helps on the days you've slept badly.

That's for one set. When you finish, you rate the whole workout in plain words instead — see rating your workout.

A superset is two or more exercises done back to back. Load It shows them as one card and walks you through in rounds: one set of A, one set of B, then round two.

You won't get rest in the middle of a round. That's the whole point of a superset. You do get it at the end of each round.

Mid-workout you can pair an exercise with another one from the same session using the link button on the card.

Tap the swap button on any exercise. Load It offers the alternatives your coach listed, and you can search the whole library if none of them work.

The swap only applies today. Next week's workout is unchanged, and your coach can see what you did instead.

Nothing's locked once you start:

• Add a set if it's going well.
• Remove a set you're not going to do.
• Add an exercise that isn't in the plan.
• Change the bar if this gym's is different.

All of it is recorded as what happened. None of it edits the program, so next week shows up as written.

You can skip one set or pass on a whole exercise. Either way it's logged as skipped, so your history shows what really happened and your coach can see it.

Changed your mind? An exercise you passed on can be brought back in the same session.

Skipped sets don't count toward your volume and can't set a record. They're a record of a decision, not of work.

When you're done, hit Finish. You'll be asked how it felt — one tap, or Skip for now — then Finish workout closes the session, opens your summary, and tells your coach. See rating your workout.

If you need to stop partway, back out and you'll get three choices:

• Save & Close — everything you logged is already saved. The workout stays open and Today will offer it back.
• Keep Going — never mind, back to the session.
• Cancel workout — marks it cancelled. You can start it again from scratch later.

Already finished a workout and spotted a mistake? Reopen it, fix it, and close it again. It goes back to finished with your edits.

When you tap Finish, Load It asks how the workout felt. Pick the word that fits the whole session, not just the last set:

• Easy — you could have done plenty more.
• Moderate — you were working, with a few reps left in each set.
• Hard — only one or two reps left on the tough sets.
• Too hard — nothing left, or you couldn't finish what was set.

If you know RPE, you can also tap the exact number under the word you picked. You don't have to — the word is the rating. Each word covers a stretch of the RPE scale: Easy is 1 to 5, Moderate 6 to 7, Hard 8 to 9, and Too hard is 10. See RPE and RIR.

Underneath there's a box for anything your coach should know — a sore knee, bad sleep, a new gym. It arrives in your messages with them, so they can reply. If you coach yourself it's a note to yourself, and if you have no coach there's no box.

Your coach is told once, with the rating and your comment together. Too hard is flagged for them, because it usually means the program needs a change.

Everything is optional. Skip for now finishes the workout without a rating. You can change the rating later from the workout's page in your history — your coach isn't told again.

• Working — the real sets. What the session is for.
• Warm-up — building up to the working weight. Doesn't count toward your volume.
• Back-off — lighter sets after the heavy work, for extra volume without the cost.
• Drop — straight after the set before it, lighter, no rest.

Your coach sets these when they build the workout. They change what counts toward your numbers, which is why a warm-up set never shows up as a record.

Most of a workout is straight sets: all your sets of one exercise, then the next. Some sections work differently, and the app runs them for you.

A circuit goes round by round. You'll get one set of each movement, then come back to the top. The header says which round you're on.

Intervals and EMOM run on a clock and move on by themselves. An EMOM gives you a minute per round — finish early and the rest of that minute is your rest. It buzzes for the last three seconds so you don't need to be watching.

An EMOM ticks the round off for you when the minute turns, and intervals do the same at the end of each work period. That's the deal with both: the work happens inside the clock. If you missed one, untick it in the list below — one tap, and only for the round you didn't get.

An AMRAP counts down from its time cap while you tap Round complete each time you get through the movements. When time's up it stops and you log whatever part-round you got.

Rounds for time is the other way round: the work is fixed and the clock is your score. It counts up. Tap Round complete at the end of each round, and on the last one the clock stops — that time is your result. If your coach set a time cap, it stops there instead and the rounds you got still count.

Your score is saved. Both of these end up on your workout summary — the time for rounds for time, the rounds for an AMRAP, and both if the cap caught you. You don't have to remember it or write it down.

Everything else is the same. You still log what you actually did, and the plates still tell you what to load — a circuit with a barbell in it works exactly like any other set.

Load It will never tell you to load a plate you haven't got. That's why it asks.

A calculator that assumes an unlimited rack is useless in a garage with two 25s, and worse than useless in a gym where the smallest plate is a 5. So Load It works from your list: your bars, your plates, how many of each.

Get the list right once and every plate instruction after it is right. Get it wrong and they're all wrong the same way. This is the single most common thing people write to us about.

1. Go to Settings → Inventory → Add a gym.
2. Name it something you'll recognise at 6am. Home, Work, Barn.
3. Say whether it's a pounds gym or a kilos gym. Training somewhere with both? Tick both racks and you get a set of each.
4. Load It fills it with a standard rack. Go in and fix it so it matches what's really there.

Add as many as you like. You pick which gym you're in when you start a workout, so travelling just means adding the hotel gym once.

A gym's unit is what it's read in by default. It's what new bars and plates get created in, and what weights show as when you open it.

Every bar and every plate carries its own unit as well. That's how one gym can hold a 45 lb bar and a 20 kg bar at the same time. If you train somewhere with both racks, tick both racks when you create it.

• Moved gyms? Add the new one. Keep the old one for the history.
• Your preferred unit in Settings is a different thing. That's what weights are shown in across the app, not what your plates are.

Open a gym to edit it. There are two lists: the bars you lift on, and the plates you load.

Bars have a weight and a name. A 45 lb Olympic bar, a 35 lb bar, a 15 lb technique bar, an axle, a trap bar. Add whatever you actually use.

Plates have a weight, a count, and a colour so the bar picture looks like your rack.

Delete anything you haven't got. An empty slot is better than a plate Load It thinks it can reach for.

Work through these in order. The first two catch most of it.

1. Is the bar right? If the workout thinks you're on a 45 lb bar and you're on a 35, you're 10 lb out before a plate goes on.
2. Are your plate counts right? The count is the total you own, not the number per side. Four 45s means four plates in the rack. If you entered eight because you were thinking per side, every heavy suggestion will be wrong.
3. Is it the right gym? Check which one the session started with.
4. Are the units right? A pound rack entered as kilos is out by more than double.

Sometimes the maths is fine and it still isn't your target. If your gym can't make that exact weight, Load It loads the closest it can and tells you, rather than asking for a plate you don't own.

Type in a target weight and Load It shows you how to load it, using the bars and plates of whichever gym you pick.

Handy outside a programmed session. A one-off max attempt, or checking whether a number is even loadable before you plan around it.

It converts too, so you can see what 100 kg looks like on a pound rack.

Each exercise has a switch for whether Load It should do plate maths on it. On for anything on a bar. Off for machines, dumbbells, cables and bodyweight, where the number you type is just the number on the stack.

Exercises also say what they're measured in. Reps for most things, time for planks and carries, distance for runs and sled work. That's so a 60-second plank doesn't get recorded as 60 reps.

The big number on your workout summary is your whole session in one figure. It comes in two halves, and the bar underneath it shows how the day split between them.

Lifted is the weight on the bar times the reps you did with it, added up over every set. This is what most apps call volume.

Carried is the iron you handled to make that possible: plates going onto the bar, coming off between sets, stripped at the end, and dumbbells taken off the rack. It's called Steel Moved, and Load It can count it because it knows exactly what was on the bar for every set — the difference between one set and the next is the plates you carried. The bar starts empty and ends empty, so the first load and the last strip both count.

Carrying is the part of a session nobody measures and everybody feels. It's why a day of heavy singles can leave you more tired than the numbers say it should.

Under the number is the same weight said as something you can picture — grand pianos, fridges, a heap of Stanley cups. It's the whole figure, both halves, and which object you get is picked at random for each session.

You don't have to test a single to know roughly what you've got. Load It works it out from your best set.

If you did do a single, that's your answer and it's used as-is.

So if you grind out a hard set of fifteen and nothing shows up on your maxes, that's Load It working properly, not missing your set.

Setting one by hand. Open the lift from Your exercises and tap Set or Update on the max at the top. Your coach can set it too, and the history shows which of you did — a coach's number and your own aren't quite the same claim.

A max matters more than it looks. Percentage-based sets are worked out from it, so until one is set those sets can't show you a weight at all.

When you finish a session, Load It works out what each exercise suggests your max is and compares it to your previous best. Anything higher is a record, and it tells you what you beat.

Got a coach? They get a notification, separate from the one saying you trained. A best is the thing worth replying to.

• A record can come from a set of five as easily as a single. It's the estimate that gets compared, not the weight on the bar.
• Sets over ten reps don't produce an estimate, so they can't set one.
• Warm-up sets and skipped sets don't count.
• Two sessions in a day both count. The second is compared against what the first left standing.

A 400 lb total at 60 kg and at 120 kg aren't the same achievement. A strength score adjusts for that, so you can compare yourself to yourself as your weight changes, and to people built differently.

Load It shows two of them, because they answer the same question and lifters argue about which does it better:

• Wilks-2 — the 2020 update of the formula federations used for years.
• DOTS — a newer take on the same idea, and the one most people quote now.

Both need your bodyweight, so they only show up once you've logged one. Type it in, or let Apple Health fill it in.

The percentage of the workouts scheduled for you that you actually completed.

Only finished sessions count. One you started and cancelled doesn't, and neither does one still sitting open.

If you haven't got a program, there's nothing to be compliant with, so the number just isn't shown rather than reading as zero.

Log your weight and body fat, and the tape measurements: chest, waist, hips, shoulders, neck, arms, forearms, thighs and calves. Each limb has a left and a right as well, for anybody tracking a difference between sides. Each one gets its own card with its latest number, a chart, and the change coloured by whether that direction is good for that particular measurement.

The buttons above the cards choose how far back they all look — a week, a month, three months, a year. Tap a card to log that measurement, and hold one to drag it into the order you want. That order is kept on this phone.

Weight, HRV and resting heart rate can fill themselves in from Apple Health. Anything you typed by hand is never overwritten by a sync.

On your Stats screen, Your exercises lists every lift you've actually finished a workout with. Most-done first, so the ones you care about are at the top rather than buried under an alphabet.

Each row shows how many times you've done it. If you have a max set for that lift it sits on the row too, and a small video count appears when you've filmed it.

Tap one and you get:

• A chart of your heaviest set each time. The top working set, not an average — an average moves the moment you add a back-off set and stops meaning anything.
• Your form checks for that lift, with how many notes are on each one.
• Every session, newest first, with the actual sets, weights, reps and RPE you logged.

Your coach sees this same screen for you, from their Exercises tab — same list, same order, same numbers. They can also set a max for a lift you haven't done yet, so a program with percentages in it works from your first session.

A lift only appears once you've completed a workout containing it. Skipped sets don't count — a set you didn't do isn't a rep of anything.

Load It reads exactly three things from Health:

• Body weight — the last reading of the day.
• Heart rate variability — the day's average, since HRV gets sampled many times a night.
• Resting heart rate.

It never writes anything back. Your workouts don't show up in Health, and nothing Load It knows gets added to it.

Nothing coming through? Open the iOS Health app, then Sharing, then Apps, then Load It, and check all three are switched on. If you said no at the first prompt, that's remembered and Load It can't ask again. Only that screen can change it.

If your coach set a lift to progress, the weight moves by itself. You finish a session, and the next one is a bit heavier.

You'll see a line telling you what happened — Up to 230 lb — after you finish. There's nothing to set and nothing to tap.

Missed some reps? It stays where it is. Everybody has an off day. Miss twice in a row and it drops back a little so you can build into it again.

A habit is something you want to do every day. Water, sleep, steps, mobility, a supplement. It sits on your Today screen and you tick it off.

The streak counts days in a row. Miss one and it goes back to zero, which is rather the point. There are milestones at a week, a fortnight, a month and on up to a year.

You can add your own, and your coach can add them for you. Either way they're yours to tick.

A meet, a holiday, a wedding, a photo. Add the date and it sits on your Today screen counting down.

Only dates still ahead show on Today. The Countdowns screen keeps the ones that have passed, so you can look back or clear them out.

Add a target to make it a goal: a lift's max ("Squat 225") or a body weight ("Down to 170"). Progress fills in by itself from your maxes or your weigh-ins, so the card shows how close you are, not just how long is left.

Your coach can set them too, and you both get told when one arrives. A coach sees body-weight progress only if you share your weight with them; otherwise they see the target and the date.

Your coach can ask you for a few different things, on whatever schedule they choose. Whatever it is, it shows up on Today with a due date, and tapping it takes you straight to the thing rather than to a screen explaining it.

• Fill in a form — a short questionnaire they built. Written answers, numbers, a 1 to 5 rating, yes or no, photos. Anything not marked required can be left blank.
• Take a progress photo — opens straight on the angle they asked for.
• Log a measurement — your weight, your waist, whatever they named.
• Film a set — for them to review.
• Confirm you've read something — one tap, no answer.

A form's answers go to your coach as soon as you send them. For everything else they see that you did it — and for a progress photo, that is all they see unless you've shared your photos.

Some are one-offs and some come round every week, fortnight or month. They sit under this week's calendar, with your workout.

You can turn one down. Tap Skip and your coach sees you decided against it rather than forgot — which are different things, and only one of them is worth them asking about. It comes back next time it is due.

An overdue one stays on your screen but stops reminding you after a week. It is there to be picked up, not to nag.

Your coach can set up notes that arrive on a particular day. A welcome message, a heads-up before a heavy week, an explanation of what's coming. They show up at the top of your Today screen.

They start collapsed to one line, because you came to that screen to train. Tap to read the whole thing.

Only the newest one shows. If there are more waiting, there's a count next to it, and reading one reveals the next. Dismiss one and it won't come back.

The bell in the corner collects everything. If you allow push, the same things go to your lock screen.

• A program assigned to you, or a check-in falling due
• A countdown arriving
• A fist bump from your coach
• Your birthday
• If you coach: a client finishing a workout (with how it felt and anything they wrote), setting a best, sending back a check-in, moving a workout to another day, or going quiet

Opening the list clears the count on the bell. Anything new is still highlighted while you're looking.

Turn push off in Settings and the bell still collects it all. You just have to go and look.

Your coach always sees your workouts — that's the thing they're coaching. Your body weight, body fat, heart rate variability and resting heart rate are different, and they're yours.

None of it is shared until you turn it on. Settings → Sharing with your coach, one switch per figure, per coach. Turn any of them off again whenever you like and they stop seeing it from that moment.

Each coach is separate. Sharing your weight with one isn't sharing it with another.

Waist, arms and the rest of the tape-measure figures aren't in this list. Those are part of the coaching record — usually your coach put them there.

1. Your coach sends you an invite code.
2. Sign up, or sign in if you've already got an account.
3. Enter the code, either on the sign-up screen or later from Settings → Join a coach.

Their programs then show up on your Today screen, and their logo and colours replace ours in the app.

You can have more than one coach at a time. Your training history is yours and comes with you either way.

A coach you've joined can see:

• Every workout you finish, including the sets, the weights, how long it took, and any notes you left
• Your estimated maxes and personal records
• Body measurements you log, including anything synced from Apple Health
• Habits and check-ins they set you
• Any set you film for them
• Your messages with them

They can't see your password, your payment details, anything from Health beyond those three readings, or your conversations with anyone else.

Leave a coach and their access stops right then.

The Messages tab holds your conversation. You can send photos and video straight from your camera roll, which is usually quicker than describing a form problem.

Hold a message to react to it. Hold one you sent to edit it — for an hour, and only until they've replied. It shows as edited, and nobody is notified a second time.

Delete one of yours the same way. It's taken away for both of you, along with any photo or video on it, and a line saying you deleted a message stays in its place.

You can also comment on one exercise in one session, from the session itself. That keeps a question about Tuesday's third set attached to Tuesday's third set, instead of arriving as a line of text with no context.

A comment you leave when you finish a workout lands here too, marked with the workout it's about.

Your coach can put some of the people they train into a group with a chat in it. Open the Messages tab and switch to Groups to find it.

You join as a made-up name — something like CoolFox. The other people in the group see that name and a coloured circle, not your name and not your photo. You didn't sign up to be introduced to a room of strangers, so that's the starting point rather than something to go and switch on.

Your coach can always see it's you. They're responsible for what happens in the group, and somebody who can't tell who said what can't look after a room. They see both — your name and the made-up one — so they know what everybody else can see.

Tap the people icon at the top to see who's in the group, and to switch between your made-up name and your real one.

Switching covers everything, not just what comes next. Go anonymous and your name comes off every message you've ever sent in there. Show your name and it goes onto all of them. That second one is the direction to think about: the group can read it the moment you tap, and going back to anonymous afterwards doesn't unsee it.

Nothing about your training crosses into the group. Your workouts, your weights, your measurements and your photos stay between you and your coach, and a message in a group can't be attached to a lift the way one in your own conversation can.

Two ways to send one. From inside a workout, tap Film on the exercise and record it there and then, or pick a clip you already took. It lands in your messages with your coach, who gets a notification, and it already knows what lift it was and what was on the bar — nobody types anything. Or just send a video in a message, which works fine and carries none of that.

Keep it short. A minute is the cap and one working set is usually plenty — what your coach needs is the rep, not the walk-up.

• Film side-on for squats and deadlifts, so the bar path and your back angle are both visible.
• Get the whole body in, including your feet.
• Same spot each time, if you can. It makes two attempts months apart worth putting side by side.

Your coach can slow it down, step through it one frame at a time and draw on the frame. What comes back is a message with that frame, their drawing on it, and what they said underneath.

The scale is one number and it moves for reasons that have nothing to do with training. A photograph of the same angle twelve weeks apart is the other half of the picture.

Find them on your Stats screen. There are three angles — front, side and back — and each one keeps its own timeline, because comparing a front photo to a side one tells you nothing.

1. Pick the angle, then take the photo or choose one you already have.
2. Take the same angle again in a few weeks.
3. As soon as there are two, they sit side by side on that row.
4. Tap the row to open every photo of that angle and pick any two.

Your body weight is saved with each photo, if you've logged one. It's the number from that day and it doesn't move afterwards.

If a check-in asks for a photo, it goes here too. Answering their form still doesn't share it — if sharing is off they see that you answered and don't see the picture.

Only you can delete a photo. A coach can look and nothing else.

Go to Settings, find your coach, tap Leave. Their access to your training stops immediately and their branding comes off the app.

Everything you did stays yours. Sessions, records, measurements, habits. Programs they gave you stay too, since those are your own copies. Nobody will be updating them though.

Your coach can end it from their side as well, which does the same thing.

When your coach books you in, you get a notification and the session shows on Today, with the time in your own timezone. You get a reminder the day before and again an hour before.

Tap the session to see where it is, or the video link for a call. Cancel is there too.

• Cancel early enough and any credit it used comes straight back.
• Cancel late and your coach decides whether to give the credit back. You'll get a notification either way.

If your coach lets you book yourself, Book a session appears on Today. The buttons are the next open times; tap one, then confirm. Only times your coach has open are shown.

To see sessions in Apple Calendar, Google or Outlook, open Sessions from Today and tap Add your sessions to your calendar. If your credits have an expiry date, it shows there too.

Go to Settings → Start coaching. Nothing about your own training changes. You just get a coaching side alongside it.

Switching it on gives you:

• A client list, and invite codes to fill it
• A set of starter programs you can use, edit or ignore
• A demo client to practise on, who isn't a real person
• A switch in the corner for moving between coaching and your own training

It's free, you can turn it off again, and nobody is told.

A coach who trains is on both sides of the table, so Load It keeps them apart. Coaching view is your clients, your programs, your exercise library. Athlete view is your Today screen, your gym, your numbers.

The switch is in the top corner. It always drops you on that side's home screen rather than wherever you were last. Landing on a client's page with a Back button that leads into the other view is more confusing than just starting fresh.

1. Go to Coaching → Invite Client.
2. If you want, tie the code to one email address, or set how many times it can be used.
3. Share it however you like. The share sheet is built in.
4. They enter it when they sign up, or afterwards from their settings.

A code with several uses is the one to hand round a group. A code tied to an email is the one to send an individual, since only they can use it.

You can revoke a code any time. It stops working straight away, and anyone who already joined with it stays.

Every new coach gets one. It looks like a client and sits in your list, so you can assign a program, build a check-in and see what lands without a real person watching you learn the app.

Delete it whenever you like. There's a control on the client list and nothing depends on it.

Separately, you can add yourself as a client. That gives you a real client record of your own, so you can run your own programs through the same machinery and see exactly what your clients see — fist bumps, messages and reviews arrive with their notifications, just as they would for a client.

Tap Weekly review at the top of the Coaching tab. It goes through your clients by name, one screen each.

• Workouts — what was scheduled last week, done or missed, anything extra they trained, and how each one felt to them.
• Tasks — what came back, with their check-in answers written out, what they declined and why, and what they missed.
• Weigh-ins and habits — their last few weigh-ins and how the habit check-offs went.
• Messages — the latest few, with a reply box right underneath.

Reply if you want to, then tap Next client. Nothing is ticked off or saved: it's a way through your roster, and you can start again any time. Your private note on each client shows at the top.

Weekly review, above it, goes through last week one client at a time with a reply box — see weekly review.

Needs you, at the top of the list, gathers everything waiting on you across all your clients: unread messages, form checks to review, a workout they found too hard, workouts missed this week, tasks missed last week or this week, programs about to end, and copies with an update waiting. Tap one to deal with it — most drop off the list on their own once you have. A program about to end has Assign next block. A task missed last week has Move to this week, which puts it back in their list until they do it. The × means "seen it", for things like a missed workout that nothing you do will clear; a new one still turns up.

Chips above the list filter it by group, or by your own labels.

Under each client's name, the list shows their program and how their week is going — 2/4 workouts complete this week, or No workouts scheduled this week when there's nothing on. Tap a client to open them. There are eight tabs:

• About — where you land. Their email, birthday and local time, and a button to message them. Then your notes — a private note only you can see, for injuries, goals and preferences, also shown when you assign them a program. Then a snapshot — their last session with each lift against what you wrote (short sets in red), a fist bump and a note right there, eight weeks of workouts done as small bars (it says when they're slipping), health flags like "HRV down 20% this week", their program, their latest weigh-in — your tasks this week — form checks to review, unread messages, and Add max for any percentage lift with no max to work from — their tasks this week — workouts done and next, each missed one with Move to tomorrow or Skip, habits, tasks due — and the groups they're in. Tap any line to go to the detail. Weigh-ins and health flags only show for what the client has chosen to share with you.
• Schedule — what they're doing, week by week. Drag a workout to another day, or hold one to move or copy it.
• Programs — every program assigned to them. These are their own copies, each checked against their plates (can they load it?).
• Tasks — forms and check-ins assigned, and what's come back.
• Habits — daily things you've set them.
• History — every session they've finished, or switch to Exercises to see what they've lifted over time.
• Metrics — volume, frequency, compliance and top lifts, then any health data they've chosen to share.
• Progress — body measurements, then progress photos if they've shared them.

Archiving takes a client you've stopped training off the main list without deleting anything. Their history is kept and you can restore them from Archived. Someone who left you themselves can't be restored — send them an invite to come back.

The Activity tab on your Coaching screen shows every completed session across all your clients. Tap one to see the sets.

A fist bump is one tap and sends the client a notification. It's the lowest-effort thing in the app on purpose. A coach with forty clients won't write forty messages a day, but they will acknowledge forty sessions.

You can also leave a note on a session, or comment on a single exercise inside it, which reaches them attached to the set it's about.

When a client finishes a workout, they're asked how it felt: Easy, Moderate, Hard or Too hard. Clients who know RPE can add the number too, so you'll see either "Hard" or "Hard · RPE 8". The words cover RPE 1–5, 6–7, 8–9 and 10.

It all arrives in one notification: the workout, the rating, and their comment if they left one. With a comment, tapping it opens your conversation so you can reply. The comment sits there marked with the workout, and on the workout's own page.

• Too hard shows in Needs you for a week. It clears when you message them, or when you tap ×.
• The rating shows on each workout in the Activity feed, on the workout's page, and in weekly review.

If a client has more than one coach, everyone sees the rating. The comment goes only to the coach who wrote the program.

Connect Stripe once, from You → Packages. Stripe checks who you are and where to send your money. Clients pay you directly; Load It takes 0%, and Stripe's card fee applies.

Two ways to sell. Share a package's link — in your Instagram bio, say — and anyone can buy it there. Or open a client, and on their About tab tap Send a payment link; you send it by text or email. Either way they pay on Stripe, in their browser. Nothing is ever sold inside the app.

Someone new who buys is shown a code on the thank-you page. They get the app, go to You → Join a Coach, enter it, and they're on your roster with the sale attached.

Sales (You → Sales) shows who's renewing, what failed and what ended. Tap one to cancel at the end of the period, cancel now, or refund. Payouts, disputes and tax forms are in your Stripe dashboard, one tap from there.

When a renewal fails, Stripe retries and you both get told. The client keeps training for the package's grace days. After that, their workouts from you pause until it's sorted — nothing is deleted — and your client list marks them Unpaid. Clients who pay you outside Load It are never paused.

Labels are your own tags on a client — injured, meet prep, new, travelling. Add them at the top of a client's About tab. Only you see them; the client never does, and they aren't a group or a chat.

Each label becomes a chip above your client list on the Coaching tab. Tap one to see just those clients.

Saved replies are the things you say often. In any chat, tap the lightning bolt beside the message box: pick one to drop it into the box (it isn't sent until you send it, so you can make it personal first), or save what you've just typed. They're in weekly review's reply box too.

A group is a saved selection of the people you coach — a shortcut, so you don't tick the same twelve boxes twice.

It can also be a chat room, which is the one way your clients see it. That's off until you open it, and they're anonymous to each other in there — see Running a group chat.

The chips above your roster filter it. Tap one to see just that group, tap + to make one, hold one to change who's in it.

Where it pays off is everywhere you'd otherwise tick twelve boxes: Add clients on a track and assign a program both let you pick a group instead. Ticking the group ticks its people in the list, so you can see exactly who you're about to do this to and untick anyone.

Somebody can be in as many groups as you like.

Deleting a group deletes the selection and nothing else. Every program you assigned through it and every track you filled with it carries on exactly as before, because those went to the people, not to the group.

Archiving a client takes them out of your groups automatically. That's not tidiness — a group holding somebody you no longer coach would fail the next time you tried to use it.

Taking somebody out of a group does the same nothing that deleting one does. They keep whatever they were already given.

One thing it does do: it closes the group's chat to them, right away. What they already posted stays where it is — a conversation with holes in it is harder to follow than one that shows somebody was there.

A client can film a set — from inside a workout, or by sending it in a message. A set filmed in a workout arrives in your messages with the lift and the load on it, and you get a notification. Tap the video and you get a screen built for looking at it properly, not a video in a chat.

Slow it down first. Form is about a fifth of a second. At full speed a knee caving or a hip shooting is invisible. Use 0.5× or 0.25×, then the arrows either side of play to step one frame at a time until you're on the moment.

Draw on it. Tap Draw, then draw with your finger — a bar path, a line down the spine, a circle round a knee. Pick a colour, undo the last line, or clear the lot. Tap Done when you're finished.

Say what happens there. Type your note and tap Save. It saves against that exact second, so the note and the drawing stay together on the frame they're about. Nothing is sent yet.

1. Tap a saved note to jump back to its moment, see its drawing and edit what it says.
2. When you've marked everything, tap Send review to client. Each note goes as its own message: a picture of the frame with your drawing on it, and your note underneath. They get one notification for the lot.
3. The x on a note deletes it. Your own only.

Add exercise matters for videos that came through messages. Those arrive with no lift attached, so they're missing from that lift's history and there's nothing for Compare to line them up against. Tap it and pick the lift — what they're programmed to do that week is offered first.

Compare puts two attempts side by side, scrubbing together. The app finds candidates — same lift, nearest weight, furthest apart in time — and offers them. It won't tell you what changed: that's your job, and a form check is evidence rather than a diagnosis.

All of a client's filmed sets are under History → Exercises on their page.

Progress photos are the one thing in the app that being their coach doesn't give you. They're off by default and only the client can turn them on, one coach at a time.

Until they do, the photos section of their Progress tab says so. That's deliberate — an empty gallery would read as "they haven't taken any", which is a different and wrong thing to believe.

There's no request button. Ask them in a message if it matters; making it a tappable demand would turn a decision into something they have to keep declining.

When they have shared, you get a row per angle with their first and latest side by side, and you can open any angle to pick any two. You can look. You can't delete — it's a photograph of somebody's body, and it stays theirs.

Open the Messages tab and switch to Groups, then tap +. Give it a name, say what it's for, add a cover picture, and tick the clients who belong in it.

Any group you already made from Clients → Groups is there too — a group is a saved selection of clients and a room, and it has been both all along.

Tap the cover at the top of a room to change the picture. Everything else about it — the name, what it's for, announcements only — is behind the people icon.

Your clients are anonymous to each other. Each one shows as a made-up name like CoolFox. They didn't agree to be introduced to the rest of your roster when they accepted your invite, and this is what makes a group something you can switch on for everybody without asking each of them first. Any of them can choose to show their real name, and change their mind later.

You always see who is who. Every message shows the real name with the made-up one beside it, so you know what the rest of the room can see. You're always shown by name yourself — you can't take an alias, because a room needs somebody accountable in it.

Announcements only turns off posting for everybody but you. Useful for a twenty-client group where a 6am message from one person wakes nineteen others.

Hold a message to pin it to the top of the room, or to remove it. You can remove anybody's — that's the one thing a group lets you do that a private conversation doesn't, and it's there because somebody has to be able to.

Removing a client from the group, or ending your work together, closes the room to them straight away. What they already said stays where it is.

A package is something a client pays you for. Make one under Packages → New Package.

• Payment — a one-time payment, or recurring every week or month. It can't be changed once the package is made.
• Cover image — optional. A wide picture shown on the package's page and its card.
• Calendar sessions included — see Packages with calendar sessions included.

Each package card shows how many have sold, how many clients are active on it, and its revenue. Tap Sales for the last 30 days, everyone on it, and every payment.

New Program starts blank, or tap Copy a program to start from one you've already written — a version for one person, or a bodyweight version of a loaded block. Every week, day, exercise and set comes with it, and editing the copy leaves the original alone. Holding a program card copies it too.

Tap any cell to fill in that exercise for that week. Your client only sees what you've filled in. An exercise with nothing in it that week isn't in their workout, and a day with nothing in it isn't a workout at all.

Once you've set up a cell, the editor has a Save & Apply to All Weeks button. That's the big time-saver: twelve weeks of set entry becomes one. In a program with phases it fills the weeks of the phase you're looking at, not the whole program.

Not every week needs every exercise. Open a cell and tap Skip this week, and it shows Off. That tells you it was on purpose, not something you forgot, and applying a cell to all weeks leaves it alone. Fill the cell in again to bring it back.

A whole day off for one week — no Friday in week 8, say: tap that week's header (W8) while you're on Friday and switch the day off. Its column shows Off, your clients aren't given it that week, and what you'd written is kept for when you switch it back on.

A few other things worth knowing:

• Hold a filled cell to copy its sets across every week without opening the editor.
• Hold the grip handle on an exercise to drag it into a new order.
• Swipe an exercise to delete it.
• Tap a section title to fold it away.

Finished writing it? Tap Lock beside the program's name. A locked program still shows the grid, but nothing in it can be tapped open or changed, so you can look through it without a stray tap editing a cell. Tap Unlock to edit again. Locking only changes how it opens for you.

Duplicating a week copies every workout and every set in it. Shift schedule moves everything from a date onward and leaves anything already completed alone.

A program can ask for a weight a client simply can't put on the bar. 75% of a 200 lb max is 150 lb — and in a garage with a 45 lb bar and pairs of 45s, 25s and 10s, the nearest things they can load are 135 and 155. Load It knows what's in each client's gym, so it checks.

On a client's Programs tab, each active program says either Every weight fits their plates or how many don't. Tap Review to see which, where they are, and fix each one with a tap — Use 135 lb or Use 155 lb. A fix changes that client's copy only.

When you assign a program, each client you pick is checked before you tap Assign. The program itself is shared by everyone, so you fix things on the client's copy afterwards.

• Weights their plates can't make, with the nearest they can.
• Weights lighter than the empty bar.
• Progression steps smaller than their plates allow — adding 5 lb a session on plates that only go up by 20 means every raise rounds up to 20.

Percentages are checked the way the workout works them out, from the client's latest max. Anything it couldn't check — a percentage with no max on record, a lift with no matching bar in their gym — is listed rather than passed. Dumbbells and machines aren't checked.

Some programs change shape partway through. A pregnancy program uses different exercises each trimester. A strength cycle moves from volume to intensity. A phase is a named stretch of weeks, and each one gets its own tab above the days.

Pick a tab and the grid shows only that phase: its weeks, its days and its exercises. Anything you change there stays in that phase.

1. Tap + Phase beside the tabs.
2. Give it a name and say how many weeks it has.
3. Choose how it starts. Same days, new exercises keeps your days and sections empty, for when the exercises change. Copy the last week fills every new week with a copy, for when the exercises stay and the numbers move.

To rename or delete a phase, tap the tab you're already on. The + beside the weeks adds a week to the end of the phase you're looking at, and the phases after it move back a week.

Every program starts as one phase. Nothing changes until you add a second.

Sections are headings inside a workout. Warm Up, Strength, Accessories, Conditioning. They're for readability. A client opening a session sees the shape of it before reading a single exercise.

Supersets are exercises the client alternates between. Give two of them the same superset within a section and the app walks the client through in rounds: one set of each, then round two, with rest at the end of a round rather than in the middle.

Save one from a program. In the program grid, tap the pencil on a section and then Save section. Give it the name you want in your library — it starts as the section's name. It's saved with everything in it: its exercises, their sets, and how it's done, like a circuit or an EMOM.

Or make one from scratch under Library → Programs → Sections → New section, then fill it in like any workout.

Adding one. Tap + Add Section and pick it from your saved sections. In the program grid it goes into that day in every week. In a client's workout it goes into that one workout only.

It's a copy. Changing a saved section changes what you add from then on, not the workouts it's already in, so nobody's program changes under them mid-block.

If the day already has a section with the same name and it's empty, the saved one fills it. If it has exercises in it, rename one of the two first.

Save one. In the program grid, tap a day's name and then Save workout. In a client's workout, tap the bookmark at the top. Name it before saving — "Hotel workout" rather than "Day 3". It keeps every section, exercise and set. Or make one from scratch under Library → Programs → Workouts → New workout.

Into a program. Tap + to add a workout day, pick the weekday, then pick the saved workout. It goes onto that day in every week.

A one-off for one client. On their Schedule tab, pick the date, tap +, and choose a saved workout — a hotel workout while they travel, or a deload day. Their program isn't otherwise touched.

It's a copy. Changing a saved workout changes what you add from then on, not the programs or calendars it's already in.

Each set carries a target. Fill in as much or as little as you mean:

• Weight — leave it blank and the client picks. Good for accessories, and for anyone you trust to autoregulate.
• Reps — a number, or a range.
• RPE or RIR — prescribe the effort instead of the load, so the session survives a bad night's sleep.
• Rest — what their timer counts down from.
• Type — working, warm-up, back-off or drop. This decides what counts toward their volume and records.

Got one week right? Use Save & Apply to All Weeks, then go back and adjust the weeks that differ.

The program you build is a template. Assign it to a client and they get their own copy.

After that the two are separate. Editing the template doesn't change anyone already on it. Editing a client's copy, say moving a workout or changing a weight just for them, doesn't touch the template or anyone else.

That's on purpose. If every edit rippled out instantly, a half-finished thought at 11pm would rewrite forty people's Tuesday.

So when you improve a template, clients on it show an update available flag. Syncing pulls your changes into their copy and keeps the adjustments you made for them. You do it per client, when you're ready.

Do it from the program, or from a client's Programs tab. Pick who, pick a start date, and they get their own copy with the workouts laid onto real dates.

You can assign to several people at once when a group is running the same block. They each still get their own copy, so you can adjust one without touching the rest.

Someone joining partway through can start later in the program. Tap the week they should begin on, and the weeks before it are left out. If the program has phases, pick the phase first, then the week.

Library → Programs → Active shows just the programs a client is running right now, and each card says how many.

When a block is about to end, it shows in Needs you on the Coaching tab with Assign next block. That opens their assign sheet with the start set to the Monday after, and once the next block is on, the reminder goes away.

After that, their Schedule tab is where you manage the calendar. Drag a workout to another day, hold one to move or copy it, or shift everything if they go on holiday.

Library → Exercises. Load It comes with the common lifts. Add your own for anything missing and it's available to every program you build.

Open an exercise to set how it works for everyone you coach:

• Uses plates — on for barbell work so Load It does the plate maths, off for machines, dumbbells and bodyweight.
• Measured in — reps, time, or distance.
• Default bar — which a client's own gym can still override.
• Media — upload a clip or paste a YouTube link. Clients see it on the exercise mid-workout without leaving the app.
• Substitutions — the exercises that can stand in for this one. This is the list a client picks from when the rack is taken.

Exercise demos and message attachments share one allowance: 2 GB and 500 items. That's generous for demo clips and well short of anything that could fill a disk.

A YouTube link costs nothing against it, so link the long videos and upload the short ones.

Getting close? Delete media you've replaced. It sits on the exercise it belongs to.

You don't have to retype a program to bring it here. Open Library → Programs → Import, paste the text — out of a PDF, a doc, an email, or straight from a spreadsheet — and press Read it.

It reads the notation coaches already write: 5x5, 3x8-12, @225, @75%, @RPE 8, 2 RIR, 3xAMRAP, 3x60s. Week and day headings become weeks and days, and A1 and A2 stay paired.

1. Paste the text and press Read it.
2. Answer any exercise names it couldn't match to your library.
3. Say whether the weights are pounds or kilos, if the text never said.
4. Press Import.

Nothing is saved until you press Import. The review screen in between is the whole point of the feature — reading somebody else's shorthand is guesswork, and a guess written silently into your library takes longer to undo than the typing it saved.

Names you map are remembered. Tell it once that your Bulgarians are Bulgarian Split Squats and the next import doesn't ask again.

It arrives as a template, not on a client. Open it in the grid, fix anything the parser got wrong, then assign it the normal way.

Messy lines. Anything it can't read is listed rather than dropped, so you can add those by hand. If you leave have a go at the messy lines switched on, those lines — and only those lines, never your whole program — are sent to an AI to be rewritten into the notation above. Every one it rewrites is shown to you, your words beside ours, before anything is saved. Switch it off and the lines simply stay unread.

Assigning a program gives your client their own copy of it. Edit the template afterwards and their copy doesn't change — which is usually what you want, and sometimes isn't.

When a client's copy is behind, you'll see an update available mark against them. There are two ways to sync:

• Several at once, from the program. Open it in your Library. Under Tips & guides it says how many clients have an older version — tap Sync to clients, tick who, and sync.
• One client, from their page. Open the client, find the program under Programs and tap Sync.

Anything you changed by hand in a client's copy is overwritten from the start of this week on. If you swapped an exercise for one client, syncing puts the program's version back. When you sync from the program, clients whose copy you've edited are marked You edited their copy, so you can leave them out.

This week and everything after it changes — except what they've trained. A workout from earlier this week that they haven't done yet gets the new version, so if they catch up on it late they do what you meant. Anything they've started or finished stays exactly as it was, and earlier weeks aren't touched. A session they've done is a record of a day, not a plan for one.

Empty days aren't sent. A day with nothing prescribed in it isn't added to a client's copy, whether you assign or sync — and if you empty a day in the program, the next sync takes it off their schedule from this week on. Fill it in and sync again, and it arrives.

A workout moved to another day stays there. If your client — or you — dragged one onto a different day, the sync updates what's in it and leaves it on the day it was moved to. The summary names those. Move it back to its own day and it follows the template again.

It tells you what it changed, and names anything it deliberately left alone. If you edited Thursday and they already trained Thursday, you'll be told rather than left thinking it went through.

When you add a section you pick how it's done. Straight sets is the default and what most sections are — everything else is on the same list:

• Circuit — round after round through the exercises, resting between rounds
• Intervals — work, rest, repeat, on a clock
• EMOM — every minute, on the minute
• AMRAP — as many rounds as possible before the clock runs out
• Rounds for time — a set number of rounds, as fast as they can; the clock is the score

AMRAP and rounds for time are the same session asked two ways. Fix the clock and count the rounds, or fix the rounds and time them. A time cap on rounds for time is optional — it's a cut-off, not the thing you're measuring, so leave it blank and the clock just runs until they finish.

It's set per section, not per workout, so a session can be straight sets for the strength work and then a twelve minute AMRAP to finish. Add a second section for the finisher.

Write one round. A ten minute EMOM is the two movements and the number ten — not thirty rows. Add the exercises to the section the way you always do, one set each, and that's the round. The app makes the rest when your client starts.

The section header shows what you built — EMOM · 10 min, Circuit · 5 rounds — so you can read a workout without opening every part of it.

An EMOM logs each minute as it turns, and intervals log each work period. Your client isn't tapping between rounds — the format already says the work happens inside the clock — so a round they missed is one untick rather than nine taps for the ones they made.

AMRAP and rounds for time keep a score, and it's on their workout summary: rounds for an AMRAP, a time for rounds for time, and both when the cap caught them. Tonnage barely moves on a conditioning day, so on those sessions this is the number worth reading.

On any exercise in the grid you can say how it grows — for example +5 lb a session. From then on you don't write next week's number. Your client hits their reps, and the weight goes up by itself.

There are two ways it can climb:

• Add weight — the weight goes up every time they get all their reps.
• Add reps, then weight — they work up through the rep range first (8, 9, 10, 11, 12), and only when they hit the top of it on every set does the weight move and the reps go back to 8.

It's per client. One program used by nine people progresses nine different ways, and none of them changes what you wrote.

Missed reps don't move the weight. One bad session holds it where it is — everybody has an off day. Two in a row drops it 10% so they can build back into it. You can change both of those numbers.

Warm-ups and back-off sets aren't counted. A skipped set counts as a miss, otherwise the way to progress would be to skip the hard one.

You set +5 lb. Your client trains in a garage where the lightest plate is a 10. On a barbell that's one plate a side — so the smallest jump they can physically make is 20 lb, and 230 lb doesn't exist for them.

Most apps would prescribe 230 anyway. Load It knows what's on their plate rack, so it goes to the next weight they can actually load and tells them why:

If they run out of plates entirely it holds the weight and says so, rather than writing a number nobody can put on the bar. That's usually the moment to get smaller plates, or use a different bar.

A drop after two missed sessions always rounds down to something loadable. A deload that rounds up isn't a deload.

A form is a set of questions. A weekly check-in, an intake questionnaire, a monthly photo. Build it once under Library → Tasks, then assign it to a client from their Tasks tab.

That library holds every kind of task, not only forms — a progress photo, a weigh-in, a filmed set. Each one shows what it asks for, and the filters along the top narrow the list. What a task asks for is fixed once it is saved.

A saved task keeps its settings too. Tell a weigh-in to ask for waist and hips, and assigning it to anybody asks for waist and hips — you can still change them for one client without saving a second task.

Questions come in five shapes:

• Text — a written answer
• Number — weight, hours slept, sessions done
• Rating — 1 to 5
• Yes / No
• Progress photo — joins their photo timeline, so two answers months apart can be compared. It is a body photo, not a way to ask for a picture of anything else

Mark a question required and it can't be skipped. Everything else can be left blank, which is usually the right call. A form people actually finish beats a thorough one they abandon.

When you assign it you set the schedule. The first one is due on the start date, then it repeats. You'll be told when answers come back.

From a client's Tasks tab, tap to ask for something. The first choice is what kind — everything below it changes to suit.

• Fill in a form — one of your questionnaires.
• Take a progress photo — any angle answers it.
• Log a measurement — pick one or more. It is not done until they have logged every one you asked for.
• Film a set — for you to review.
• Confirm they've read something — one tap, no answer. Type what you want confirmed.

Then how often: just once, weekly, fortnightly or monthly. Just once is for the things that only happen at the start — a first set of photos, an intake form.

A progress photo request asks for a progress photo, not for one angle. Their own screen offers front, side and back, and any of them answers it.

They can turn one down, with a reason. You will see it as declined rather than missed — worth knowing, because "away this week" and "forgot" are different conversations. An undone one stops reminding them after a week and stays on their screen.

You see that a task was done. What you see of it depends on the kind: a form's answers come to you, and a progress photo does not unless the client has shared their photos with you. Being their coach is not consent to see those.

You can change the schedule afterwards, but not the kind — a completed task recorded under one rule cannot be re-read under another. Asking for something different is a new request.

Build it once. Day 1 a welcome note and a first set of progress photos, day 3 a questionnaire, day 7 a program. Add people to it, and it runs itself.

It's what lets one coach carry a hundred clients without typing the same message a hundred times.

Five things can sit on a day:

• An announcement — a note from you, which lands on their Today screen
• A booking — asks them to book a calendar session with you, like "Book your onboarding call"
• A task — anything you can ask a client for: a form, a progress photo, a weigh-in, a filmed set, or a read-and-confirm
• A habit — added to their daily list and then just kept
• A program — assigned exactly as if you'd done it by hand

Everyone's day 1 is their own start date. So people can join in different weeks and each still get day 1 first. The calendar draws what a day actually takes up, so a program on day 1 shows as the whole block of sessions it turns into.

Add clients puts people on the track. Everyone starts at day 1 on the date you give them.

Say you add someone with a start date two weeks ago. That's fourteen days of items all due at once, and nobody wants fourteen announcements in one go. So anything already in the past is marked skipped instead of sent. They join where the track is, and their history explains why day 1 never arrived.

Pausing stops delivery. The calendar keeps moving though, so when you resume they pick up at today rather than where they stopped. Set a date and they wake up on their own, or leave it open and resume them yourself.

Adding someone back who was removed keeps their delivery history, so they won't get anything twice.

Add something to day 5 while half your group is on day 20 and only the people who haven't reached day 5 yet will get it. Anyone already past it never sees it.

That's on purpose, and there's a catch worth knowing: fixing a day-3 announcement only helps people who haven't hit day 3.

The alternative would be replaying edits, which means an edit can send. The first time you corrected a typo it would fire forty push notifications at people who'd already read it.

So if a change really does need to reach everyone, send it as a message instead of editing the day it should have been on.

An item can fail. A form you deleted, or a program that can't be assigned to that client. The track's delivery list shows it with the reason.

Fix whatever broke, then press Retry. It sends immediately rather than waiting for the next pass. An item that was due three weeks ago is too far behind for the system to pick up on its own, so without this you'd press a button and watch nothing happen.

Retry only works on something that failed. Anything already sent can't be sent again, and anything skipped because the client joined late won't be fired at them after all.

Library → Tracks → New track. Give it a name and pick how it counts — see the two kinds. That choice is fixed once it's made.

The calendar is what opens. Every item gets a row: its name on the left, and a mark on each day it lands on. A program shows every session it turns into, and a weekly form shows up every week, so what you see is what a client actually gets rather than the day you filed it under.

Five buttons across the top add things:

• Note — a message, which lands on their Today screen
• Booking — asks them to book one of your session types. They can book it themselves inside your hours, even if it's one only you normally book, and anyone who already has one coming up isn't asked
• Check-in — one of your forms, and how often it repeats
• Habit — added to their daily list and then kept
• Program — see Putting a program on a track

Tap any row to move it to a different day, change what a note says, or delete it. Tap an empty day to add something to it. The List view is the same thing read top to bottom, for when you already know what you're looking for.

Days are counted from each client's own start, so day 8 means a week after you added them — not the 8th of the month.

The eye at the top shows the whole thing as a client would get it, with real dates on it. Worth a look before you switch anything on.

You pick one when you make the track, and you can change your mind right up until you add somebody.

Everyone starts at day 1. Days count from the date you add each person, so somebody joining in March gets the same day 1 as somebody who joined in January. This is the one you want for onboarding, or for a block anyone can begin any week.

Everyone on the same dates. Items sit on real dates and land on those dates for everybody, whenever they joined. This is the one for a challenge or a group going through something together.

Changing it rewrites the whole track. Going to dates, day 1 becomes next Monday and everything else follows from there. Coming back, your earliest date becomes day 1.

Add a Program and pick one of yours. It's assigned exactly as if you'd done it by hand, so everything else about it works the same — the usual rules apply.

It starts on the day you put it on. A program's weeks begin on a Monday, so it starts on the Monday of that week rather than making the client wait for the next one. Every session in it shows on the calendar from there.

To change the workouts, edit the program under Library → Programs. Not here — this row only sets which program and which day.

Clients you add later get your edited version. Anyone already doing it keeps the copy they were given, which is the same thing that happens with any assigned program. Push your changes to them from their profile if you want them moved across.

Deleting the row takes the whole program off the track, every session with it. Clients already assigned it keep theirs.

Clients are never shown a track, and nothing tells them one exists. Everything on it arrives looking like you did it yourself, because as far as they're concerned you did.

• A note appears as a banner at the top of their Today screen, folded to one line until they tap it, plus a push
• A form turns up in their check-ins like any other
• A booking shows as a card on Today, like "Book your onboarding call", with the times you have open
• A habit joins their daily list
• A program lands on their calendar

Everything arrives at 8am their time, not yours. Somebody who trains in Sydney gets their day 7 note on their own morning of day 7.

They can dismiss a banner once they've read it. If several are waiting, the newest shows and the rest sit behind it.

Welcome to Load It is already in your Tracks tab. A welcome note, a first check-in, and a nudge at the end of week one.

It's switched off, and it stays off until you say otherwise. Nothing in it reaches anybody while you're reading it.

It's there to be taken apart. Change the words, move the days, swap the form, delete the bits you don't want. It's yours.

Delete the whole thing and it stays deleted — we won't put it back. If you want it again, the quickest route is to build the same three items on a new track.

Your hours live on the Calendar tab. The first time you open it, it walks you through them: Monday to Friday, 9 to 5, already filled in.

1. Tap Hours at the top of the Calendar.
2. Drag down a day on the grid to add hours. Drag over hours to remove them.
3. Or use the list under the grid to type exact times, and Copy to every weekday to repeat a day.
4. Tap Save.

For one date that's different — a holiday, an extra Saturday — use Days off and extra hours on the same screen, then Add a date.

Clients can only book themselves inside your hours. You can always book a client at any time, inside them or not.

Tap the sync button at the top of the Calendar. There are two ways in.

• Connect Google Calendar — sessions go straight onto your Google Calendar and move or disappear with them. Events on the calendars you tick block clients from booking you. Video sessions can get their own Google Meet. If it says Coming soon, it isn't switched on yet — subscribing works in the meantime.
• Subscribe — for Apple Calendar, Outlook, or Google without connecting. Your calendar app checks the link for changes on its own, so a moved session can take a while to show.

To give every video session its own Meet link, open the session type and turn on Create a Google Meet for each session. Clients see the link on the session and in their reminder. Without it, the link you pasted is used.

A package can include calendar sessions — the sessions clients book on your Calendar, like 1:1 calls, coaching sessions or check-ins. The client gets that many credits when they go on it, and again every time it renews, and books with them. "Online coaching, every month, includes 1 check-in call." "10 PT sessions", paid once.

1. Open Packages and edit a package.
2. Under Calendar sessions included, set how many.
3. For a monthly package, choose whether unused sessions run out at the end of the period or carry over. For a one-off pack, choose how long they last.

A client who buys the package gets the credits automatically. For one who pays you another way, open their About tab, tap Packages on the Sessions card, and put them on it. Nobody is charged, and their credits still arrive every period.

A session type is something you offer, like Personal training or a Check-in call. Pick a starting point when you set up the Calendar, or add one under Session types.

• Length — how long it runs.
• Where — in person, video or phone. For video, paste your link once and it goes in every reminder, or create a Google Meet for each session once Google Calendar is connected.
• 1:1 or group — a group session has a size, and a waitlist once it's full.
• Credits — how many credits a place costs. Leave it at 0 if you don't use credits.
• Log a workout — in person, the session opens that day's workout so you can log it for your client.

Clients can book this themselves is off to start with. Turn it on for all your clients or for certain groups. Under it you can set how much notice you need, how far ahead they can book, and how late they can cancel and still get their credit back.

Archiving a session type stops new bookings. Sessions already booked still happen.

1. Tap Book on the Calendar, or Book session under Message on a client's About tab.
2. Pick the client and the session type.
3. Tap one of the suggested times, or Pick a time for anything else.
4. Tap Book.

The suggested times are the next open ones, nearest to when that client usually trains. Turn on Repeat this session to book the same time every week, every 2 weeks or every 4 weeks, on the days you pick. A date that clashes is skipped, and you're told which. Stop repeating on any of those sessions ends it.

Tap a session on the Calendar to move it, cancel it, or mark it attended or a no-show. Or press and hold a session and drag it to a new time. Your client is told when something changes.

• Cancel session — you're calling it off. Credits always come back.
• Can't make it — your client cancelled. If it's late, you decide about the credit.

An in-person session carries the workout your client has scheduled that day. You can change it when you book, or on the session. Nothing scheduled? Start an empty workout and add exercises as you go.

1. Open the session on the Calendar.
2. Tap Start workout.
3. Log sets exactly as your client would. The plates are the ones in their gym.
4. Tap Finish. The session is marked attended.

It's their workout, on their account: their history, bests and next weights all update, and they get a notification that you logged it.

A credit is taken when a session is booked. Credits come from a package that includes sessions, or you add or remove them by hand from the Sessions card on a client's About tab, with a note saying why.

Credits you add can expire — after 30, 60 or 90 days, 6 months or a year. Credits that expire soonest are used first. Your client gets a reminder a week before, and anything left after the last day comes off with a line saying so.

• Cancelled early enough — the credit comes back on its own.
• Cancelled late, or a no-show — the credit stays used and you're asked: Give it back or Keep it.
• You cancel the session — the credit always comes back.

Questions you haven't answered wait at the top of the Calendar. Your client can see every credit and why it moved.

You can book a client who has no credits left. Their balance goes below zero until they buy more.

Go to Settings → Your brand. Upload a logo, pick a colour, and every client you coach sees them. Your logo in the header, your colour on the buttons and the tab bar.

The preview at the top is a real workout card, a real button and a real tab bar in the colours you're trying. What you see there is what lands on their phone.

The presets cover most people in one tap. The sliders underneath are for matching an existing gym brand exactly.

If you use an email and password: tap Forgot your password? on the sign-in screen, or Reset password in Settings. A link comes by email.

If you signed in with Apple or Google: there's no password on your account, so there's nothing to reset. Tap the same button you used the first time and you're in.

No email arriving? Check spam, and check you're using the address you signed up with. If you used Sign in with Apple, your account may be under a relay address rather than your usual one.

Go to Settings → Delete account. You confirm by typing your email address, and it happens straight away.

It takes your sessions, programs, measurements, habits, messages and media with it. There's no undo and no grace period, and we can't get it back for you afterwards.

If you coach, your clients keep their own copies of the programs you gave them and their own training history. They stop being on your list because there isn't one any more.

The short version: what you log, and what you need an account for. Your training, your measurements, your messages, and if you allow it, three readings from Apple Health.

A coach you've joined can see your training. Nobody else can. We don't sell anything to anyone.

The full account, including the companies that handle data for us and how long things are kept, is in the privacy policy.

Go to Settings → Help → Report a bug. It opens an email with your app version, device and iOS version already filled in. Please leave those in. They're usually the thing that tells us where to look.

What helps most, in order: what you were doing, what you expected, and what happened instead. A screenshot beats a description.

It's an email rather than a form in the app on purpose. The moment you most want to report a problem is the moment the app isn't working, and a form that needs the server is no use exactly then.