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What Load It is and how to get in.
Load It keeps track of what's on your bar. Between sets it tells you which plates to pull off and which to put on, so you don't have to do the math at the rack.
It also holds your programs, your history and your numbers. If you train with a coach, they write the programs and those show up on your phone.
All that's left for you is loading the bar and lifting.
There are three ways to sign in. Whichever one you used when you signed up is the one to keep using.
Signing up with an email? We email you a link to confirm your address. Tap it. It may open a web page, and that's fine. Then come back to Load It and log in with the same email and password. The name and choices you picked when you signed up are kept.
"Wrong email or password" means there's no account with that email and password. New here? Tap Create your account under the message. Forgot it? Use Forgot your password? under the button. The eye in the password box shows what you've typed. Made your account with Google or Apple? It has no password, so tap that button instead.
"There's already an account with that email" when you sign up means you've been here before. Log in instead, with the same button you used the first time. No confirmation email is coming.
"Google sign-in isn't working in this version of the app" is a problem on our side, not yours. Log in with your email and password if you have one. If your account only uses Google, tap Trouble signing in? on the sign-in screen and we'll get you in.
On Android, sign in with Google or your email and password. If you signed up with Apple on an iPhone and you're now on Android, write to us from the Help page and we'll get you in.
One account, one way in. If you chose Hide My Email when you signed up with Apple, your account uses an address Apple made up for you. If you later sign in with Google or an email and password, you'll end up with a second, empty account, because we can't tell they're the same person. Stick with Apple.
Everyone starts on the training side, which covers your workouts, your gym and your numbers.
If someone coaches you, they'll send you a code. You enter it once and their programs show up on your Today screen.
If you coach other people, tap Start coaching on the You tab. Then you'll have both sides, and tapping your picture at the top switches between them.
Press and hold the Load It icon on your home screen for a short menu: Start workout, Log weight and Plate Loader. A coach sees Needs you.
You can also ask Siri. Say the app's name, for example:
All of these are also in the Shortcuts app under Load It, ready to add to your home screen or an automation. And searching your iPhone for a lift (or, for a coach, a client) finds it in Load It.
And on the iPhone itself:
Starting, logging and finishing a session.
When a rest or a timed block runs out, you'll see a big Time's up! across the screen and feel a buzz. If you're on another screen in the app, you'll get your phone's own banner too. It works with your phone locked as well, and any leftover alerts get cleared when you come back to the app.
You can walk away and come back. A workout stays open until you finish it, and Today will offer to pick it back up.
On Today, everything on a day — workouts, sessions with your coach, and things your coach asked for — gets one mark under it in this week's calendar: a tick when it's all done, a ring when something is still to do, and amber when something was missed. A short key under the week says what each mark means. Tap a day and its card shows what's on it; swipe the card sideways when there's more than one thing.
Can't train today? Hold a workout's ring and drag it onto another day to move it. That works on a program your coach wrote too. They'll see the new day and get a notification that you moved it. A workout you've finished stays on the day you did it. When a day has more than one workout, you'll be asked which ones to move when you let go: all of them start ticked if you dragged the ring, just that one if you dragged a workout's card up from below.
Load It tells you the change to make, not the full loading, so you never have to work out the difference yourself.
Say you just did a set at 135 lb and you're going to 185 lb. Load It says add one 25 a side. It doesn't say "45 and 25 a side", because it already knows what's on the bar.
Under the change, a picture shows one side of the bar with every plate on it. Tap Hide bar to fold the whole section down to the one line for the rest of that workout, and Show bar to open it again. Rather start every workout folded? Turn off Barbell picture in You → Settings.
Every set shows what you were asked to do. If you did something else, like going heavier or lighter or coming up two reps short, change the numbers before you log it.
No weight set for you? The box starts on what you last lifted on this exercise, from earlier in this workout or, failing that, last time. Change it and a button appears under the boxes: Use 135 lb for the rest of this lift (with your number). Tap it and every set still to come on that lift is set to that weight. It shows the same way when you change a set that came with a weight.
A comma works as a decimal point. Type 102,5 or 102.5, whichever your keyboard gives you. Both log as one hundred and two and a half.
It's worth being honest here. Your estimated max, your records and everything your coach sees all come from these numbers. If you log a set as prescribed when it wasn't, all three quietly end up wrong.
You can leave a note on an exercise too. Tap the exercise's name and then Note to coach (or Add a note if you coach yourself). Write how it felt, why you cut it short, or anything you'll want to remember.
A set measured in seconds counts itself. When a plank or a carry is up, the set itself gets a Start button under its time. Tap it and the countdown takes the place of the boxes, buzzes and logs the set when it hits zero. Scroll away or switch sections and a small timer floats at the bottom; tap it to jump back to the set. Leave the workout or close the app and the clock keeps going: come back and it's still counting, or logged if it ran out. With your phone locked you still get the alarm. Need a break mid-way? Tap Pause; the clock waits, and Resume carries on from where you stopped. If you need a different time, change it in the box first. Long times show as minutes (15:00), and you can type them that way too.
One side at a time? If the exercise is done each side, the timer runs the time for your left side, gives you five seconds to switch, then runs it again for the right, and logs the set when both are done. Rep sets done one side at a time say so too, as in 10 / side.
Out of order is fine. You can tick any row in the table, not only the highlighted one. If the bench is taken and you do the rows first, tick them and they log as prescribed. You stay on the lift you're working on. To log a whole exercise or superset at once, the one that's up has a button under its sets to mark the rest done. For one that's waiting, tap its ⋯ and choose Mark all sets done (or rounds, in a superset), so you can finish it from where you are without stepping through it first.
Band exercises have a band box. On one with no weight, like a banded hip abduction, it takes the weight box's place, and so it does on a bodyweight lift once you pick a band: the weight (even a planned one) goes, and the set logs without one. Tap it to pick the band you're holding, or No band. It starts on what you used last time, and No band is remembered too, so it won't keep asking. Picking is optional: a set logs fine without one. Moved up a band? Pick it and a button appears under the boxes: Use Small #3 for the rest of this lift (with your band). No bands in your gym yet? Add one right there and it's saved to the gym. To add a band box to any other exercise, tap its name and Use a band; Stop using a band takes it away.
Logged the wrong band? Tap the band on that set's row to pick the right one, or No band. It saves to that set only.
Log a set and the timer starts counting down from the rest your workout calls for. It sits in a bar at the bottom, so you can keep scrolling while it runs. Leave the workout to check something and it keeps running; come back and it's still there.
Skip ends it early. +30s gives you thirty seconds more and −30s takes thirty off, never below zero. Nothing's enforced, so if you go before it's done, it isn't recorded and nothing happens.
You don't have to watch it. Lock your phone and put it down, and it'll still buzz and show a banner when your rest is up. That's because the alarm is set with your phone, not only inside the app.
On an iPhone it's on your lock screen too. While you rest, the countdown and your next set show on the lock screen and, on newer iPhones, in the Dynamic Island at the top of the screen. It ticks down on its own while you're in another app. Tap it to go straight back to your workout.
With an Apple Watch, Load It tracks your workout the way Apple's Workout app does: your heart rate every few seconds, calories and time. It needs the latest version of Load It.
Changed your mind? You → Settings → Apple Watch has Ask, Always and Never. It shows once your watch has Load It on it.
Your watch shows the set that's up: the exercise in pink, "Set 1 of 3" with a dash for each set, and the weight big with the reps beside it (or the time for a held set, or the distance). It says "/ side" when it's one side at a time, and the band when the lift uses one. Then tap Log set. Your phone logs it exactly as if you'd ticked it there, and your rest starts.
Turn the Digital Crown to change the number with the green line under it. That's the weight to start with. Tap the reps to move the crown to them, and tap the weight to move it back. Changed them? Use 105 × 10 for sets 2–3 shows above Log set: tap it to set the rest of that lift the same, as on your phone.
For a barbell lift, it draws one side of the bar: the plates in your gym's colours, heaviest against the collar, with the ones going on ringed in green, and one green line saying what to change, like "Add 25 + 2.5 each side" or "Same plates". Each click of the Digital Crown is 5 lb (2.5 kg), and the drawing follows as you turn it. For a weight in between, type it on your phone. If your plates can't make the weight, it says so.
While you rest, a blue ring counts down, with the next set beside it and one line about the bar, like "Bar stays the same". −30, +30 and Skip work the same as your lock screen. With your wrist down, the always-on screen shows the minutes left, like "3 min". For a held set like a plank, tap Start timer and your phone's timer runs it.
Swipe up for your numbers: the workout's time, your heart rate, calories, and how far through you are, like "4 of 12 sets". Pause stops the clock and the tracking (handy for a long break); Resume carries on.
You can leave your phone in your bag. Your watch has the whole workout, so it keeps going without it: log sets, rest, skip, and move on to the next exercise. Everything you do goes to your phone as soon as they're back in touch, in the order you did it, and each set is only ever counted once, even if you tick it on your phone too. The one thing that needs your phone nearby is the timer for a held set; without it, log the seconds you held.
If the watch closes mid-workout (watchOS sometimes does), open Load It on it again. It picks up where you were, with the sets you'd logged and the heart rate still tracking.
If it says to allow Health, Load It can't read your heart rate yet. On your iPhone, go to Settings → Health → Data Access & Devices → Load It and turn everything on. Until then the watch still logs sets and runs your rest, just without heart rate.
If your phone and watch disagree, your phone wins while they're together. If you changed the workout on your phone while your watch was away, say by swapping an exercise, sets from the watch go to the new exercise. If there's nowhere clear to put one, your phone asks whether to add it rather than losing it. Your rest is whichever you changed last.
To finish, tap Finish workout on your watch when every set is done, or on your phone. Finishing on either one finishes both, and your watch saves the workout to Apple Health with your heart rate and calories. If you finish on your watch with your phone away, your phone finishes it once it has every set, and shows the summary next time you open Load It.
Done early, or stopping for now? Tap End (swipe up), or ••• then End workout. You get the same choices as on your phone:
Your heart rate is on the workout summary: average, peak and calories. Tap Heart rate for the full line, your time in each heart rate zone, and how quickly it came down in your rests. It's on the workout in your history too. Zones need your birthday on your profile, because they're worked out from your age.
No watch app? You still get heart rate. Wear any Apple Watch while you train, and Load It reads your heart rate for the workout from Apple Health afterwards, as long as you've connected it (see Apple Health).
Every clock in a workout beeps and buzzes, so you don't have to keep looking at your phone. That includes rest, held sets like a plank, EMOMs, intervals and AMRAPs. Here's what you'll get:
Under You → Timer sounds there are three options. The buzzes stay on no matter which one you pick.
Sounds play over your music instead of stopping it. The setting is saved on this phone, so a home setup and a quiet gym can each have their own.
With the phone locked, an EMOM or interval clock still alerts you every minute. It gets set with your phone when you tap Start, the same way rest does. Minutes that passed while the screen was off get logged when you come back, as if you'd watched them.
On a barbell lift, there's a Warm-up line above your first set. Other exercises don't get one, but warm-up sets your coach wrote in (marked W) still show on any exercise. Tap the line and it opens right there into a ramp up to the weight you're about to lift. It starts with the empty bar, then goes up in two or three steps.
It folds away by itself once you log your first working set. By then you're warmed up, and the rows would only be sitting between you and the set you're on. The line stays and shows how many you did, and tapping it opens them again.
Every weight is built from the bar and plates in the gym you're in, so each one is a weight you can actually make. The ramp also follows the way people really load a bar: biggest plates first, and you only ever add. Working up to 230, that's the bar, a 45 a side (135), add a 25 (185), add a 10 (205), then add the rest for your working set. On a very light lift, or when your plates can't do that neatly, it picks the nearest weights you can load instead.
Tick each one as you do it. If you did a different weight or rep count, change it, and the percentage next to it updates to match what you type. Untick one and it comes back out.
Want another step? Add a set at the bottom puts one between your last rung and your working weight, at a weight your plates can make. The – on a row takes that rung out. Add as many as you like. The button stops showing up once there's no room left between the top rung and your working sets.
Warm-up sets don't count toward your volume and can't set a record. See Working, warm-up, back-off and drop sets.
Anything you leave unticked isn't saved anywhere. A warm-up you haven't done is only a suggestion, and suggestions don't belong in your training record.
They're two ways of saying the same thing. Your coach picks which one a program uses.
Both are optional. They let a coach tell you how hard to push instead of tying you to an exact weight, which helps on the days you've slept badly.
On a set, you'll see a small button like Target RPE 8. Tap it to open the numbers. The one your coach asked for has an outline. Tap the one that matches how it really felt and the numbers close again, with the button now saying something like RPE 9 · target 8. To clear it, open the numbers and tap the same one again. Nothing gets recorded unless you tap.
That's for a single set. When you finish, you rate the whole workout in plain words instead. See rating your workout.
A superset is two or more exercises done back to back. Load It shows them as one card and walks you through in rounds: one set of A, one set of B, then round two.
Every round has its own small card, all of them on screen at once. The round you're on is outlined, and finished rounds get a tick. The set that's up opens right there in its round, with its boxes and the bar. Tap its tick to log it and move on to the next lift.
You won't get rest in the middle of a round, since that's the whole point of a superset. You do get rest at the end of each round.
During a workout, tap ⋯ on an exercise and choose Pair with another exercise. Pick one from the library and it gets added as a superset partner.
Tap an exercise's name, either in a workout or in the preview before you start, and you'll see that lift on its own. You get the demo, what it trains, and a line on how to do it.
In a workout, an exercise with a demo has a small picture from the video beside its name. Tap it, or the name, to watch.
The video plays right there. You don't leave Load It or lose your place, and when you close it you're back on the set you were on.
Under the video is the written cue, which is the one thing worth remembering about the movement. Below that you'll find How to, with the steps in order, and Common mistakes, each with its fix. If your coach left a note on this lift for today, it sits below that and is marked as theirs. Those are two different things. One is about the exercise, and the other is about your session.
During a workout, this same sheet is where History and Swap are, so you can look something up and act on it without going anywhere else.
Tap the swap button on any exercise. Load It shows the alternatives your coach listed first, then the library with the closest matches at the top: the same kind of movement and the same muscles. Swap a squat and you'll see squats first. You can also search the whole library.
Swapping to different equipment starts the weight fresh. 135 lb on a barbell says nothing about which dumbbell to pick up, so the weight box shows what you did last time on the new exercise, or stays empty. Same equipment, same weight.
The swap only counts for today. Next week's workout stays the same, and your coach can see what you did instead.
The new exercise's weights follow the gym you're training in, the same as the rest of the workout. Swap barbell rows for dumbbell rows and the weight shows in your gym's dumbbell unit. The same goes for an exercise you add mid-workout. See Weights follow your gym's equipment.
Nothing's locked once you start:
All of it gets recorded as what happened. None of it changes the program, so next week shows up as written.
Tap Skip set under the set that's up to skip just that set. Skip every set to pass on the whole exercise. Either way it's logged as skipped, so your history shows what really happened and your coach can see it. (The Skip on the rest timer only ends the rest.)
Skipped one by mistake? Tap the grey dash at the end of its row and it goes back to a set still to do.
Changed your mind? Tap Unskip on an exercise you passed on to bring it back in the same session.
Skipped sets don't count toward your volume and can't set a record. They record a decision you made, not work you did.
When you're done, hit Finish. You'll be asked how it felt (one tap, or Skip for now). Then Finish workout closes the session, opens your summary and lets your coach know. See rating your workout.
If you need to stop partway, tap the X at the top and you'll get these choices:
Finished a workout and spotted a mistake? Tap Edit beside it on Today and say yes to reopening it. Fix it and close it again. It goes back to finished with your edits. While you're fixing a finished workout there's no Cancel workout, and backing out keeps it finished.
Finished the last workout in a program? Nothing ends by itself, even if you trained ahead of its dates. If it's a program you made, Today asks "mark it complete?": Mark complete takes it off Today and your calendar (what you trained stays in your history); Not yet keeps it running as it is. If your coach wrote it, they're the one asked.
A lot of gyms are in basements. If you lose connection mid-workout, keep going. Every set you log is saved on your phone right away, and a bar across the top shows how many are waiting.
Skipped sets and fixes to a set you already logged wait on your phone the same way. If a set takes more than a few seconds to save on a weak signal, it's kept on your phone too, so you can carry straight on to the next one.
They get sent as soon as anything gets through: when you open the app or come back to it (on any screen), when you reopen the workout, or by themselves while it's open. The count goes down as they upload. You don't have to do anything.
Finishing needs signal, because the summary is built from everything you logged. If you tap Finish with sets still waiting, Load It tells you and leaves the workout open. It'll be on Today when you're back, exactly how you left it.
You can't start a workout with no signal at all, because that needs your program, which is stored on our end. Open it before you head down the stairs.
Today keeps showing your week as it last loaded when it can't get through. You'll see Can't reach Load It under the days. Pull down on Today to try again once you have signal.
Sets waiting to upload survive the app being closed and your phone restarting. They're saved to your phone's storage, not only held in memory.
Share on your summary screen makes a full-screen card of the workout you just finished. It shows the same things as the summary: your time and sets, the total you moved and roughly what that's equal to, how much of it you lifted and how much you carried loading plates on and off the bar, your Set of the Day, the badge you earned, any new records and any trophies (hidden ones show in gold). You'll see the card first. Tap Share under it to send it from your phone's share sheet, or tap the cross to go back.
It's a picture, not a screenshot. There's no status bar or tab bar, and it's always story-shaped (tall, like your phone screen), so it fills an Instagram or WhatsApp story without getting cropped. On a big workout, the total, the lifted and carried split, and the Set of the Day always stay. When there isn't room for every record and trophy, the card keeps the first few.
If you have a coach, the card uses their colors and shows their logo.
The numbers on the card are the same ones on the screen above it. See Total Weight Moved for where the big number comes from.
When you tap Finish, Load It asks how the workout felt. Pick the word that fits the whole session, not only the last set:
If you know RPE, you can also tap the exact number under the word you picked. You don't have to, since the word is the rating. Each word covers part of the RPE scale: Easy is 1 to 5, Moderate is 6 to 7, Hard is 8 to 9, and Too hard is 10. See RPE and RIR.
Underneath there's a box for anything your coach should know, like a sore knee, bad sleep or a new gym. It shows up in your messages with them, so they can reply. If you coach yourself, it's a note to yourself. If you have no coach, there's no box.
Your coach gets told once, with the rating and your comment together. Too hard gets flagged for them, because it usually means the program needs a change.
All of this is optional. Skip for now finishes the workout without a rating. You can change the rating later from the workout's page in your history, and your coach won't be told again.
Your coach sets these when they build the workout. They change what counts toward your numbers, which is why a warm-up set never shows up as a record.
Most of a workout is straight sets, where you do all your sets of one exercise and then move to the next. Some sections work differently, and the app runs those for you.
A circuit goes round by round. You do one set of each movement, then go back to the top. The header shows which round you're on. There's no rest between movements. The rest timer only starts at the end of a round, for as long as your coach set.
Intervals and EMOM run on a clock and move on by themselves. An EMOM gives you a minute per round. If it has more than one movement, you do all of them inside each minute, so ten rounds of burpees and air squats is ten minutes. If you finish early, the rest of that minute is your rest. It buzzes for the last three seconds so you don't need to watch it. Intervals with more than one exercise take turns: each work period is the next exercise, so three rounds of two exercises is six work periods.
The clock keeps going if you leave. Look at another section, or Save & Close and come back, and the clock is where it really is, not back at Start.
An EMOM ticks the round off for you when the minute turns over, every movement in it, and intervals do the same at the end of each work period. Anything you already ticked yourself isn't logged twice. With both, the work happens inside the clock. If you missed one, untick it in the list below. It's one tap, and only for the round you didn't get.
An AMRAP counts down from its time cap. Tick the sets as you go, or tap Round complete to log the rest of the round as written. Either way the next round shows up straight away, and the screen stays on the AMRAP until the clock runs out. Done early? Tap End AMRAP. When time's up it stops, and you log whatever part of a round you got. The rounds count is saved as you go.
Rounds for time works the other way around. The work is fixed and the clock is your score, so it counts up. Tap Round complete at the end of each round, and on the last one the clock stops. That time is your result. If your coach set a time cap, it stops there instead and the rounds you got still count.
Your score is saved. Both of these end up on your workout summary: the time for rounds for time, the rounds for an AMRAP, and both if you hit the cap. You don't have to remember it or write it down.
Everything else works the same. You still log what you really did, and the plates still tell you what to load. A circuit with a barbell in it works like any other set.
Your bars and plates, and why Load It needs to know about them.
Load It will never tell you to load a plate you don't have. That's why it asks.
A calculator that assumes endless plates is useless in a garage with two 25s, and even worse in a gym where the smallest plate is a 5. So Load It works from your list: your bars, your plates, and how many of each.
Get the list right once and every plate instruction after that will be right. Get it wrong and they'll all be wrong in the same way. This is the number one thing people write to us about.
Add as many gyms as you like. Your workouts use whichever one is marked Default, so when you travel, add the hotel gym once and tap Set Default on it. Each gym can have its own plate colors too. Open it, tap Plates, and pick one under Plate colors.
To start from a gym you already have, or one your coach shares with you, open it and tap Copy to a new gym. The copy is yours to change.
If your coach trains you at their studio, it shows in your list too. See Training at your coach's studio.
If you train with your coach at their gym, they can share it with you. It shows in your gyms marked Studio gym · From your coach (or Team studio) with a lock: you can look at it, but only your coach can change it. When they do, you see it straight away.
On a studio day your workout says At Kim's Studio (with your coach's studio name) on Today and on the workout before you start. Your weights, warm-ups, plates and bands then all use the studio's equipment.
Training somewhere else today? On the workout, before you tap Start Workout, tap Change next to the gym and pick another one. The workout starts at whichever gym you picked.
A gym's unit is what it reads in by default. New bars and plates get created in that unit, and weights show in it when you open the gym.
Every bar and every plate has its own unit too. That's how one gym can have a 45 lb bar and a 20 kg bar at the same time. If you train somewhere with both racks, pick Both when you create it.
You don't need a whole second rack to add one thing in the other unit. A pound gym can have one 20 kg bar, or a pair of kilo change plates. Just pick the unit when you add it. A bar is loaded with plates in its own unit, so a 20 kg bar also needs some kilo plates before the plate math can load it.
Open the gym and tap Units to see all three: Plates, Dumbbells & kettlebells and Machines & cables. Plenty of pound gyms have kilo dumbbells, so each has its own. Your workouts use all three: see Weights follow your gym's equipment.
Plates can only be chosen when the gym has both kilo and pound plates; it decides which ones barbell lifts are loaded with. With one kind, that's the unit, and it's locked. To move a whole gym from pounds to kilos, add the kilo plates first, then pick kg.
Your coach might write 50 lb dumbbell rows. If your gym's dumbbells are in kilos, a 50 lb dumbbell isn't on the rack. So Load It shows 22 kg, one that is.
A converted weight is rounded to something real: 5 lb or 2 kg for dumbbells, 5 lb or 2.5 kg for machines, and 2.5 lb or 1.25 kg for a bar, where the plate math then finds the exact load. A weight that didn't need converting is left exactly as your coach wrote it.
Settings → Units decides how this works for you. Match my gym is what's described above: plates, dumbbells and machines in the gym's units (set under the gym's Units), anything else in your own. Always kg or Always lb puts every weight in a workout in that one unit, wherever you train.
Pick the gym on the workout preview (Change, just above Start workout) before you start. Every set you log keeps the unit you actually lifted in, and your charts, totals and records still add everything up in your preferred unit.
Open a gym to edit it. Under Equipment there's a row for each kind: Bars, Plates, Dumbbells, Machines and Bands, each with a short summary. Tap a row to see the full list and change it.
Bars have a weight and a name, like a 45 lb Olympic bar, a 35 lb bar, a 15 lb technique bar, an axle or a trap bar. Add whatever you use.
Smith machine. A Smith machine's bar is its own weight, often 15 to 25 lb, and it's different in every gym. Every new gym starts with one. Tap it to set what yours weighs, or add one with Add a bar and pick Smith machine. Smith exercises load against it, so the plate math and the bar picture start from the right weight. If the gym has no Smith machine, a Smith exercise gets no plate math rather than the wrong one.
Plates have a weight, a count and a color, so the bar picture looks like your rack. Tap a plate to give it a plain color or a pattern: rainbow, tie-dye, polka dot, candy stripe, galaxy or gold.
Plate colors. On the Plates screen, under the plates, pick how this gym's plates look: Classic (the real competition colors), My colors (the color or pattern you set on each plate, with classic for the rest), Rainbow, Tie-dye, Candy, Galaxy, a Sunset, Ocean or Neon blend, or a holiday theme: Halloween (with spiderwebs), Thanksgiving, Christmas or 4th of July. Seasonal changes on its own, to Halloween in October, Thanksgiving in November, Christmas in December and 4th of July around the Fourth, and it's Classic the rest of the year. It changes the picture everywhere for this gym, including the Plate Loader, the bar in your workout, and the plates-on/plates-off chips. Every option except My colors paints over your own plate colors. Giving a plate a color switches the gym to My colors so you can see it.
Delete anything you don't have. An empty slot is better than a plate Load It thinks it can grab.
Each bar and plate can be in pounds or kilos, whatever the gym reads in. One 20 kg bar in a pound gym is fine. See Pounds, kilos, or both.
Bands are named the way you'd say them at the gym, like Small #2. Tap Bands, then Add a band, give it a name and a color, pick Loop or Long, and if you like say how strong it is: Light, Medium, Heavy, or tap lb to type what the packet says, like 30–80 lb. Tap a band to change or delete it. You pick one when you log a band exercise. Sets you already logged keep the band's old name.
To change the order bands show in when you log, tap Reorder at the top of the Bands screen, move them with the arrows, then tap Done. Put the ones you grab most at the top.
Under This gym you can rename it, add a standard rack in the other unit, make it your default, or Copy to a new gym to start a new gym with the same equipment.
Go through these in order. The first two catch most problems.
Sometimes the math is fine and it still isn't your target. If your gym can't make that exact weight, Load It loads the closest it can and tells you, instead of asking for a plate you don't own.
The Plate Loader is the Plates tab. Type a target weight and it shows you how to load it with the bars and plates you own. It updates as you type, so there's no button to press.
It opens on whatever you worked out last. The row of numbers under the box has the common weights, so you can tap one instead of typing.
From a max is the other math people do at the rack. Pick one of your lifts, then a percentage, and it loads the bar for that. This works because Load It knows your max. Each button shows the weight in the bar's unit, so a max you logged in kg still loads correctly on a pound bar.
The bar and gym sit on one line at the top. Tap it to change either one, though most people never need to.
It converts too. Show in kg (or lb) gives you the same weight in the other unit, loaded on a standard bar and plates. Standard plates rarely land exactly on a converted number, so the big number is what the drawn plates add up to, and the line under it says how far that is from the exact conversion.
Each exercise has a switch for whether Load It should do plate math on it. Turn it on for anything on a bar, Smith machines included. Turn it off for machines, dumbbells, cables and bodyweight, where the number you type is the number on the stack. A Smith machine with a weight stack instead of plates can be turned off too.
Exercises also say what they're measured in. Reps for most things, time for planks and carries, and distance for runs and sled work. That way a 60-second plank doesn't get recorded as 60 reps. Whichever one it is, that's what you'll see everywhere the set shows up: the workout, tomorrow's preview, your history and the finish screen.
What each number on your stats means and where it comes from.
The big number on your workout summary is your whole session in one figure. (On a day with no weight at all, like bodyweight and conditioning, the summary shows the sets you did instead.) It's made of two halves, and the bar underneath shows how the day split between them.
Lifted is the weight on the bar times the reps you did with it, added up across every set. This is what people usually call volume, and it's the number the training log, the Volume figure on Metrics → Training and the lifted this week figure on Today add up. Total Weight Moved is bigger because it adds the carrying on top.
It's always in your preferred unit, even when the workout used pound plates on one lift and kilo dumbbells on the next. Each set is converted before it's added, so nothing is counted as the wrong unit.
Carried is the iron you handled to make that happen: plates going onto the bar, coming off between sets, stripped at the end, and dumbbells taken off the rack. It's called Steel Moved. Load It can count it because it knows exactly what was on the bar for every set, so the difference between one set and the next is the plates you carried. The bar starts empty and ends empty, so the first load and the last strip both count.
Carrying is the part of a session nobody measures and everybody feels. It's why a day of heavy singles can leave you more tired than the numbers say it should.
Under the number is the same weight shown as something you can picture, like grand pianos, golden retrievers, orcas or a pile of Stanley Cups. It covers the whole figure, both halves. The comparison is picked at random for each workout, is almost never the same as last time, and stays the same if you open that summary again.
You don't need to test a single to know roughly where you're at. Load It works it out from your best set.
If you did do a single, that's your answer and it's used as is.
Estimated maxes are shown to the nearest half pound (or quarter kilo), so 120.33 lb reads as 120.5 lb. It's an estimate, and the extra decimals don't mean anything.
So if you grind out a hard set of fifteen and nothing shows up in your maxes, Load It is working right. It didn't miss your set.
Setting one by hand. Open the lift from Your exercises and tap Set or Update on the max at the top. Your coach can set it too, and the history shows which of you did, because a coach's number and your own don't mean quite the same thing.
A max matters more than it looks. Percentage-based sets are worked out from it, so until one is set, those sets can't show you a weight.
When you finish a session, Load It works out what each exercise says your max is and compares it to your previous best. Anything higher is a record, and it tells you what you beat.
You see it the moment it happens, too. Log a set that beats your best and a New best banner drops in at the top of the workout, with a burst of confetti and the amount you beat it by. A lighter set after it doesn't set it off again. Tap the banner to put it away, or it goes by itself.
Got a coach? They get a notification for it, separate from the one saying you trained. A new best is the thing worth replying to. It says what you actually lifted: a single is the lift itself, and anything more reads as an estimate, like an estimated max of 216 lb (185 × 5).
A 400 lb total at 60 kg isn't the same achievement as at 120 kg. A strength score adjusts for bodyweight, so you can compare yourself to yourself as your weight changes, and to people built differently.
Load It shows three of them, because they all answer the same question and lifters argue about which one does it best:
They need your bodyweight and a max for all three of squat, bench press and deadlift. Until you have those, it tells you which one is missing. Type your weight in, or let Apple Health fill it in.
This is how many of the workouts your program scheduled over the last four weeks you finished. Only those count: an extra workout is welcome, but it doesn't push the number past 100%.
The weekly chart on Metrics → Training starts with the week your program did. Weeks before it had nothing scheduled, so they're left off rather than shown as 0%.
Only finished sessions count. One you started and canceled doesn't, and neither does one that's still open.
If you don't have a program, there's nothing to measure against, so it shows a dash instead of a zero.
Log your weight and body fat, and the tape measurements: chest, waist, hips, shoulders, neck, arms, forearms, thighs and calves. Each limb has a left and right too, for anyone tracking a difference between sides. Each one gets its own card with its latest number, a chart, and the change colored by whether that direction is good for that measurement.
Units follow your weight setting: kilograms with centimeters, or pounds with inches. If you delete a reading that came from Apple Health, it stays deleted and the next sync won't bring it back.
The buttons above the cards set how far back they all look: a week, a month, three months or a year. Tap a card to log that measurement, and hold one to drag it into the order you want. That order is saved on this phone.
When you log, pick Today or Yesterday, or Earlier for a calendar. To delete a reading, tap it in the list under the cards and confirm.
When weight, resting heart rate or HRV has clearly moved, its card compares your earlier average with your recent one, in two flat bars with a sentence saying what changed.
Weight, HRV and resting heart rate can fill themselves in from Apple Health. A sync never overwrites anything you typed in by hand.
Everything your training adds up to lives here, split into four sections along the top (in a browser, they're in the sidebar under Metrics):
It used to be one screen called Stats, reached from the You tab, that answered all four questions one after another. You had to scroll past three of them to reach the one you came for.
When a number has clearly changed, like your weight, resting heart rate, HRV, a lift's max or your weekly volume, its chart shows two flat bars: grey for your earlier average and your colour for your recent one, with a sentence on top saying what changed. If the change is small or could just be day-to-day ups and downs, you'll see the normal chart. The week you're in isn't counted until it's over.
Weight against calories, on Progress, puts your body weight and the calories you ate on one chart for the last 30 or 90 days, so you can see whether what you're eating is moving the scale. Weight is shown as a 7-day average, because a single day's weight is mostly water. A day you didn't log is a gap, not a zero. It shows once there are at least 3 days of calories and 2 weigh-ins. If your coach can see your food and weight, they see the same chart on your page.
When you finish a workout, tap See more under Done to see your badge, if you earned one. You get one at most, and only when the session earned it:
If a workout fits more than one, you get the first one in this list. So a workout done in full that was also twenty sets shows The Grinder. Most workouts don't earn one, which is what keeps them worth having. They're collected under Metrics → Milestones → Badges, counting every workout you've ever finished.
Two lines under it are estimates, and say so: how far the bar traveled on your barbell lifts (using a typical range of motion for each movement, up and down, compared with something tall), and roughly how long you spent under the bar (a typical rep's pace, plus held sets for as long as you held them).
Food trophies join them once food is part of your training: you've had macro targets, logged food or sent a meal photo. They count days with food logged (7, 30, 100 and 365), days logged in a row, days you hit your protein target (10, 50, 100 and 250), a day with every macro on target, and meal photos sent (1, 25, 100 and 250). A day counts against the target you had that day, so changing a target never takes back what you earned. A few are hidden, and you'll only find out when you get one.
Metrics → Milestones. This is where the moments worth keeping live: your first plate a side, the first time you squatted your own bodyweight, your hundredth session, the heaviest thing you've ever picked up. Records used to flash past on your finish screen and then just live on as a current number. This screen keeps the moments themselves.
They're firsts, and each one happens once. The first lift to reach two plates a side earns it, and the milestone shows which lift it was. A second lift getting there later doesn't earn it again. That's on purpose, because a row for every lift at every weight would be two dozen entries saying the same thing. That's a log, not something you'd want to read.
Tap one that came out of a particular session to open that workout.
Coming up at the top shows the next thing of each kind you haven't reached yet (workouts, weight moved, plates, streak), with where you are now and a progress bar toward it. It's there from day one, so the screen has something on it before you've earned anything.
Plates are counted the way people say them: a plate a side is 135 lb or 60 kg on the bar, two plates is 225 or 100, and so on up. Either one counts, so a pound lifter who trains at a kilo gym for a week still earns it there. This only applies to plate-loaded lifts, since "a plate a side" means nothing on a machine. Warm-up sets can't earn one. See Warm-up sets.
The Bodyweight Club ones (lifting your own bodyweight, and multiples of it, on squat, bench, deadlift and overhead press) need a weigh-in. Only a weigh-in from that day or earlier counts, so one you log later can't reach back and earn something for a lift you did months ago. See Body measurements.
There are hidden trophies too. They never show up as targets, so you find them by training. When you earn one, it shows up among your milestones in gold, and tapping it opens the workout that earned it. A new record or trophy gets celebrated on the finish screen.
On the day of your 100th workout, and your 250th, 500th and 1,000th, the bar on Today turns gold.
It shows on Today, beside this week's total, and again on Metrics → Milestones. One workout holds the week, Monday to Sunday in your own timezone. Three out of four sessions isn't a failed week, and a streak you can only keep by being perfect is one you'd stop looking at.
Do everything that was scheduled and the card says so ("Every session done"), but that's a compliment, not what it takes to keep the streak going.
Tap it to open your milestones.
This week doesn't count until you've trained. Monday morning shouldn't look like a broken streak, so until you've trained, the card tells you what it needs: "One workout this week keeps it", or on Milestones, how many of this week's sessions are done.
A workout counts for the week it was scheduled in, not the day you got to it. Friday's session done on Sunday still belongs to Friday's week, which is the same rule the week strip on Today follows.
Best is your longest streak in the last two years. It stays even after a streak breaks, because it still happened.
Metrics → Training, at the bottom. Every session you've finished, grouped by month with the newest at the top.
Each line says what the workout was, how many exercises and sets you got through, what you lifted in total and how long it took. Anything you said about how it felt shows on the row, and so does a note or fist bump from your coach.
Tap a line to open the workout itself, with every exercise, every set, and the weights and reps you logged. A green arrow means you beat the plan, a red one that you came in under. Turn on Compare to plan to see the planned numbers under yours.
Only finished workouts show here. A workout still in progress is on Today waiting for you to finish it, and one you canceled isn't here. The log is for what you trained, not every session that got opened.
On Metrics, Your exercises lists every lift you've finished a workout with. The ones you do most come first, so the lifts you care about are at the top instead of buried in alphabetical order.
Each row shows how many times you've done it. If you have a max set for that lift it sits on the row too, and a small video count appears when you've filmed it.
Tap one and you get:
This is history one lift at a time. For history one workout at a time, see Your training log.
Your coach sees this same screen for you from History → Exercises on your page, in the same order with the same numbers. Below your lifts they also see the ones you haven't done yet, so they can set a max before your first session and a program with percentages in it works from day one.
A lift only shows up once you've completed a workout that has it. Skipped sets don't count, since a set you didn't do isn't a rep of anything.
Open Metrics → Training and Training load is the first row. Coaches find it on a client's Training tab.
Weight lifted is in your preferred unit. A coach looking at a client sees it in the coach's own unit.
Load It never asks for Health access on its own. You connect it from You → Apple Health. After that it reads a short list:
The phone writes nothing back. The one thing that does is the Load It watch app: a workout it tracked is saved to Health when you finish, with its heart rate and calories, the way Apple's Workout app does. Nothing else Load It knows gets added.
Your steps show on Today, along with how far that was and, on a good day, what that distance is the length of. Flights climbed go under them, with what they add up to in height: 110 flights is the Eiffel Tower. The card only shows up on days your phone counted something.
It keeps itself up to date. Load It reads Health when you open it, and your phone also wakes it about once an hour when there's a new weight, HRV, resting heart rate or night's sleep. That way what you share with your coach stays current even on days you don't open the app. After an update, Health may ask once about the new types. Say yes to the ones you want.
None of it reaches your coach unless you say so. Everything here is off until you turn it on, one switch at a time, in what your coach can see.
Nothing coming through? Open the iPhone's Settings, then Health, then Data Access & Devices, then Load It, and make sure the ones you want are switched on. If you said no at the first prompt, that's remembered and Load It can't ask again. Only that screen can change it.
Apple Health is iPhone only. On Android, Load It reads Health Connect instead.
On an Android phone, Load It reads the same list from Health Connect that it reads from Apple Health on an iPhone, and writes nothing back:
To connect: You → Health Connect → Connect, then allow what you want on Health Connect's own screen. It also asks whether Load It can read your past data. If you say yes, the first sync goes back a year, so a weight you only log now and then shows up as a trend. If you say no, it starts from the last 30 days.
On Android 13 or older, Health Connect is a separate app. If your phone doesn't have it, Settings shows Get it, which opens it in the Play Store.
It keeps itself up to date each time you open Load It. On Android it doesn't read in the background, so what your coach sees is only as fresh as the last time you opened the app.
Two things read differently from an iPhone. HRV is measured a different way on Android, so its numbers can't be compared with an iPhone's. Load It keeps it as its own line, HRV (RMSSD), so switching phones starts a fresh trend instead of looking like a drop. Sharing HRV with your coach covers both. And distance includes every distance your phone or watch recorded, so a bike ride counts as well as walking.
None of it reaches your coach unless you say so. See what your coach can see.
Nothing coming through? Open Health Connect, then App permissions, then Load It, and make sure the ones you want are allowed. In your food tracker, check that it's set to write to Health Connect.
If your coach set a lift to progress, the weight moves by itself. You finish a session, and the next time you start that workout the weight is already higher. You don't need to set or tap anything.
Missed some reps? The weight stays where it is, because everybody has an off day. Miss twice in a row and it drops back a little so you can build up again.
Habits, countdowns, check-ins and notifications.
Tap Arrange Today at the bottom of Today. Use the arrows to move a section up or down, and the switch to turn it off. Changes save right away and carry over to a new phone.
Turning something off only removes it from Today. Habits and countdowns are still under You, and so are Sessions and Resources. A task still shows up in your week on the day it's due.
Put it back how it was brings back the usual order. A section with nothing in it, like Steps when no health app is connected, stays hidden either way. Body weight is the exception: move it or switch it on here, and it shows a reminder to log your weight until you do.
A habit is something you want to do every day, like water, sleep, steps, mobility or a supplement. It sits on your Today screen and you tick it off.
The streak counts days in a row. It holds through the day until you tick today, and only resets to zero once you miss a whole day, which is the whole point. There are milestones at a week, two weeks, a month and on up to a year.
For a habit you do more than once a day, like 8 glasses of water, each tap adds one. Tapped one too many? Tap the − beside the count to take one off.
You can add your own, and your coach can add them for you. Either way they're yours to tick, though a coach who set one can tick it off for you too. One your coach set says Set by your coach: you can pause it, but only they can change or delete it.
A reminder when you're behind. On the Habits page, turn on Remind me if I'm behind and pick a time. If any habit isn't done by then, you get a reminder listing what's left, like "💧 Water: 1 of 3 hydroflasks". On days you're done, nothing comes. Habits your coach set count too. Tap Add a time for more than one, like noon, 5pm and 8pm for water (up to six). Your phone has to allow notifications from Load It.
Your macros show on your Today screen as rings for calories, protein, carbs and fat, filling up as the day's food comes in from Apple Health. If you don't track one of those, another target you've set takes its spot, and with only two targets you get two rings. Tap the card or Details to see all your targets (fiber or sodium, for example) and how the last week, month and three months went.
Setting your own. If nobody has set any for you, tap Set your macros on Today (or Details beside the heading), fill in the numbers and tap Save. Calories are worked out from protein, carbs and fat, and you can type over them. To change them later, open Details and tap Edit. Clear my macros at the bottom of the form takes them off Today, and if you set them again it starts from what you had.
If your coach sets you macros, theirs take over. Yours are replaced, the card says Set by and their name, and only your coach can change them, so ask them if something looks off. If your coach later turns theirs off, you can set your own again.
Each number says what it means. At least is a floor, like protein. Under is a ceiling, like sodium. Around is a number to land near, like calories, and the app shows the range that counts as near.
Load It doesn't do food logging. There's no food database and nowhere to log a meal. Keep using whatever tracker you already like. These are only the targets, kept next to your training instead of in a screenshot.
If you already track food in MyFitnessPal or MacroFactor, Load It reads your daily totals and the card turns into today's progress: 118 / 180 g, a bar, and how much is left. Green means you're there and red means you're over. See Macros from your food tracker.
What "left" means depends on the target. For protein it's how much more to eat, for sodium it's how much room you have, and for calories it's how far you still are from the range.
If your targets are different on rest days, the card tells you which kind of day it is. That comes from your program, so if you move a session your macros move with it.
Your Metrics tab adds the week: a bar for each day, how many days you logged, how many of your targets you hit, and how many days in a row you've kept it up. A missed day only breaks the run once it's over, so an empty morning doesn't cost you anything.
Don't count macros? Turn Macros off in Arrange Today and the prompt goes away. Targets your coach sets will still show.
Load It doesn't log food. It reads the daily totals your tracker already saves to Apple Health, so you keep using whatever app you like and your numbers show up next to your training.
Totals come in a day at a time: calories, protein, carbs, fat, and whatever micros your tracker writes. Load It only reads them. It never writes anything to Apple Health and never sees individual meals, only the day's total.
Today's numbers refresh when you open Load It, so log lunch in your tracker and it'll be there when you come back. Your Metrics tab has Today, 7d, 30d and 90d views of the same thing.
A couple of things worth knowing. MyFitnessPal doesn't sync caffeine, so a caffeine target will stay empty if you use it. And a day you didn't log shows as blank, not zero, so nobody gets marked down for forgetting.
On Android it works the same way through Health Connect: turn on Health Connect in your food tracker, then tap You → Health Connect → Connect in Load It. MacroFactor writes to it. For other trackers, check their own settings.
A meet, a vacation, a wedding, a photo shoot. Add the date and it sits on your Today screen counting down.
Only dates still ahead show on Today. The Countdowns screen keeps the ones that have passed, so you can look back or clear out your own.
Add a target to make it a goal: a lift's max ("Squat 225") or a body weight ("Down to 170"). Progress fills in on its own from your maxes or your weigh-ins, so the card shows how close you are, not only how long is left.
Your coach can set them too, from your Goals tab on their side, and you both get notified when one arrives. A coach only sees body-weight progress if you share your weight with them. Otherwise they see the target and the date.
If that coach stops coaching you, their countdowns leave Today. Your Countdowns screen still lists them as Set by a former coach, so you can delete them.
Tap You → Time away. Pick Sick, Vacation or Busy, the dates (sick runs from the day you pick until you tap I'm better), and add a note for your coach if you like. Only your coach sees the note. Plan as many as you like ahead of time, as long as they don't overlap.
Your coach hears about it straight away and sees it on your schedule, so they can move your program around it. While you're away, a workout you skip shows as Away instead of Missed, and doesn't count against your streak, your compliance, your habits or your check-ins. Anything you do still counts.
Rest mode is on unless you turn it off: only your coach's messages buzz, and everything else waits in your notifications. Turn it off any time, from the card on Today or the Time away screen, if you'd rather keep training a lighter week.
A vacation can put a countdown on Today, which follows the dates if you change them.
Missed a workout and it's been five days with nothing since? Today asks once if you were sick or away. It won't ask the morning after, so doing your week at the weekend is fine.
Your coach can ask you for a few different things, on whatever schedule they pick. Whatever it is, it shows up on Today with a due date, and tapping it takes you straight to the thing itself instead of a screen explaining it.
A form you've started is kept on your phone until you send it, so you can leave and finish it later.
A form's answers go to your coach as soon as you send them. For everything else they see that you did it, and for a progress photo, that's all they see unless you've shared your photos.
Some are one-offs and some come around every week, every two weeks or every month. They sit under this week's calendar, with your workout.
You can turn one down. Tap Skip and your coach sees that you decided not to, instead of forgetting. Those are different things, and only one is worth them asking about. It comes back the next time it's due.
An overdue one stays on your screen but stops reminding you after a week. It's there for you to pick up, not to nag you.
Your coach can set up notes that arrive on a particular day, like a welcome message, a heads-up before a heavy week, or an explanation of what's coming. They show up at the top of your Today screen.
They start collapsed to one line, since you opened that screen to train. Tap to read the whole thing.
Only the newest one shows. If there are more waiting, there's a count next to it. Tap Got it on one and the next one appears, and the one you dismissed won't come back.
The bell in the corner collects everything. If you allow notifications, the same things go to your lock screen.
Load It doesn't ask the moment you sign up. A card on Today (or on Coaching, for coaches) asks when you're ready, and Not now hides it for a few days. Said no before? You'll see Notifications are off with Turn on, which opens your phone's Settings. While they're off, the You tab says so too, with the same button. Turn them on in Settings and come back, and the app picks it up by itself.
Opening the list clears the count on the bell. Anything new is still highlighted while you're looking. Swipe one left to mark it read without opening it.
Turn Push Notifications off on the You tab and the bell still collects everything. You'll just have to go and look.
Choose what buzzes. Under Push Notifications on the You tab, tap Choose what buzzes and turn groups on or off: Messages, Reminders, Sessions and bookings, Celebrations and From your coach, and for coaches Client workouts, Client check-ins, Heads-ups, Business and Team. A group that's off doesn't buzz your phone, but it still lands in the bell, so nothing is lost. A few always come through, like your coaching ending.
On Android you can get more specific. The phone's settings for Load It list four kinds (Rest timers, Messages, Sessions & bookings, and Updates), and you can silence each one on its own. Muting messages leaves your rest timer ringing.
If your coach turns on meal photos for you, a Meal photos card shows on Today, under your macros. Move it in Arrange Today like any other card.
Tap Add photo, take a picture or choose one, then pick which meal it is. It's picked for you from the time of day, so usually you just tap Send to your coach. Add a note if you want, like "ate out, guessed the portions".
Only your coach sees them. A heart on a photo means they liked it. When they reply, it's in your chat and on the card.
Sent one by mistake? Open it and tap the bin to delete it.
Once you've sent two check-ins with ratings, Metrics → Progress shows How you've felt: one row for each rating, like hunger or energy, with a small bar for each week.
Beside each one is this week's score and one word: better, steady or worse. It reads the right way round, so hunger or stress going down counts as better.
Tap a row to see it on its own, with your average calories and sleep for the same weeks underneath, and what you wrote the week it was at its worst. Switch between 8 weeks and 6 months at the top.
Your coach sees the same thing for you.
Joining one, talking to them, and what they can see.
Your coach always sees your workouts, since that's what they're coaching. Your body weight, body fat, heart rate variability, resting heart rate, heart rate during workouts, sleep, activity and nutrition are different. Those are yours.
None of it is shared until you turn it on. Go to You → Sharing with your coach, where there's one switch per figure, per coach. Turn any of them off whenever you like and they stop seeing it right away.
Each coach is separate. Sharing your weight with one isn't sharing it with another.
Meals and foods is a switch of its own, under Nutrition. Nutrition shares your daily totals. Meals and foods shares each meal your food tracker saves, with its time and foods when it sends them. Sharing one isn't sharing the other.
Share all three of HRV, resting heart rate and sleep, and your coach can be told when your recovery looks like it's slipping. That means two of the three have been outside your usual range for a week. They only get told if you share all three, because the warning says something about each one.
Waist, arms and the rest of the tape-measure numbers aren't in this list. Those are part of the coaching record, and usually your coach is the one who put them there.
If your coach works as part of a team, the team's owner and admins still can't see any of this unless you share it with them too. See Your coach is on a team.
Got a link from your coach? Tap it on your phone. Load It opens and shows who invited you. Tap Join with their name on it. If you're signed out, tap Create your account, or I already have an account, and you're connected. No typing.
Got a code instead? Enter it when you sign up, in Got a code from your coach?, or later in You → Join a Coach. Capital letters and spaces don't matter, and you can paste their whole message.
Bought a package on their website? Sign up with the email you paid with and Load It asks if you want to connect. Already have the app? You'll get a notification to tap instead.
Their programs then show up on your Today screen, and their logo and colors replace ours in the app.
No signal when you tap the link? Tap Try again once you're back online. Or go on to sign up anyway: the invite comes with you, and you're connected as soon as your account is made.
You can have more than one coach at a time. Your training history is yours and comes with you either way.
You pay your coach on a web page, through Stripe. Load It never takes a payment inside the app.
How it renews is shown before you pay, and you tick a box to agree to it. It's also in the email you get afterward, and in a reminder once a year.
To cancel, go to You and tap Cancel on your package, right under your coach's name, or use the See or cancel your package link in your email. You don't need the app for that one. It stops after what you've already paid for, and you stay with your coach unless you leave.
A coach you've joined can see:
They can't see your password, your payment details, any health reading you haven't switched on for them, or your conversations with anyone else.
If you leave a coach, their access stops right away.
If your coach works as part of a team, the people running that team can see your training too, and nothing more than that. Your coach is on a team explains exactly what they see.
If your coach ever sends something they shouldn't, hold the message and tap Report. It comes to us, and they aren't told. You can also end the coaching from your profile at any time, which stops the messages too.
The Messages tab holds your conversation, plus any groups your coach has added you to, newest first. It shows up once you have someone to talk to, either a coach or a group you've been added to. A number on the tab says how many messages are waiting, and it goes away once you've read them. Tap the picture button to Take a photo, Record a video (with Load It's camera, where .5× zooms out), or send one from your camera roll. It's usually quicker than describing a form problem. Scroll up to read further back.
Voice messages. Tap the microphone next to the message box and talk for up to two minutes. Tap stop and listen back if you like, then send it or delete it and try again. Nothing goes out until you hit send.
When you play one, tap the speed next to it to hear it at 1.5× or 2×, or slow it to 0.75× to catch a detail.
Hold a message to react to it. Hold one you sent to edit it. You have an hour, and only until they've replied. It shows as edited, and nobody gets a second notification.
You can delete one of yours the same way. It's removed for both of you, along with any photo, video or recording in it, and a line saying you deleted a message stays in its place.
You can also comment on one exercise in one session, right from the session. That way a question about Tuesday's third set stays attached to Tuesday's third set, instead of showing up as a line of text with no context.
A comment you leave when you finish a workout lands here too, marked with the workout it's about.
Your coach can put some of the people they train into a group with its own chat. Open the Messages tab. Your groups are listed there next to your coach, newest first.
You join under a made-up name, something like CoolFox. The other people in the group see that name and a colored circle, not your real name or your photo. You didn't sign up to meet a room full of strangers, so that's where it starts, and you don't have to switch anything on.
Your coach can always see it's you. They're responsible for what happens in the group, and it's hard to look after a room if you can't tell who said what. They see both your real name and the made-up one, so they know what everybody else sees.
Tap the people icon at the top to see who's in the group, and to switch between your made-up name and your real one.
Switching changes everything, not only what you post next. Go anonymous and your name comes off every message you've ever sent in there. Show your name and it goes onto all of them. That second one is the one to think about, because the group can read it the moment you tap, and switching back to anonymous later doesn't undo that.
Nothing about your training crosses into the chat. A message in a group can't be attached to a lift the way one in your own conversation can. The group's Wins tab is the one place a workout shows up, and you choose what goes there: see Wins in a group: what the group sees.
If somebody says something they shouldn't, hold the message and tap Report. Tell us what's wrong with it and we'll read it. They won't know you reported it. Your coach can also delete anything in the group, and they'll usually get to it faster.
You can leave. It's in the same panel, right at the bottom: Leave this group. The group disappears from your list and its notifications stop. What you already posted stays, under whatever name you posted it as, so nobody is left reading a conversation with holes in it.
Once you leave, you can't rejoin on your own. Your coach can add you back, and if they do, you come back under the same name you had before. If it's only the notifications that bother you, turn those off instead. They're in the same panel, and you stay in the group.
A group has two tabs at the top: Chat and Wins. Wins is where the group's finished workouts, new bests and streaks show up, newest first, so people can cheer each other on.
When you finish a workout, your groups see it, under the same name you have in the chat. If you're CoolFox there, you're CoolFox here too. By default they see:
To keep one workout to yourself, turn off Share with the group on the screen you see when you finish. Nothing from that workout goes to the group. Nobody is notified when a win goes up, so nobody sees it come and go. Finished on your watch? Your settings apply the same way, and you can take a win down afterward from the Wins tab.
To change what a group sees, tap Change what the group sees on the finish screen, or open the group, tap the people icon, then What the group sees. Each group has its own settings, and the name it sees is the same switch as the chat.
Cheering: tap Cheer on someone's win. One cheer each, and tap again to take it back. Tap a win to see who cheered and to leave a comment. When someone cheers or comments on yours, you get a notification. Lots of cheers close together come as one, and turning the group's notifications to Nothing silences these too.
Open your own win and tap ⋯ to take it down. Hold a comment you wrote to delete it. Your coach can remove any win or comment in the group. If you leave the group, your wins leave with you.
There are two ways to send one. Inside a workout, tap Film on the exercise and record it right there, or pick a clip you already took. It lands in your messages with your coach, who gets a notification, and it already knows which lift it was and what was on the bar, so nobody has to type anything. Or you can send a video in a regular message. That works fine, it just doesn't carry any of that info.
Keep it short. The limit is a minute, and one working set is usually plenty. Your coach needs to see the reps, not you walking up to the bar.
Record now opens Load It's own camera. What you see is exactly what gets saved. Tap .5× to zoom out when there isn't room to step back, and the arrows switch to the front camera. When you stop, it plays back so you can Retake or Use video.
A copy goes in your camera roll too. Don't want one? Turn off Save to Photos above Use video, and it stays off until you turn it back on. With it off, a recording that can't upload while Load It is open is still saved to your Photos. Leave it on to be sure of a copy. It keeps sending if your signal drops or you lock your phone, and finishes once you're back in signal. If it still can't upload, tap Film again, pick Choose a video, and send it from Photos.
Your coach can slow it down, step through it one frame at a time and draw on the frame. What comes back is a message with that frame, their drawing on it, and what they said underneath.
Your coach's last note comes back before the lift. When your coach has left a note on a filmed set, the next workout with that exercise shows it on the preview, under Your coach, last time, so the cue is in front of you right before you lift. Tap it to see the whole form check.
Intake forms, health records, lab results and the training material your coach sends all go here. Find them on Metrics → Progress, under Documents. Your coach sees the same list on your page.
Either of you can add one, and you can both read everything in the list. Each of you can only delete what you added. Your coach can't remove a letter you uploaded, and you can't remove theirs.
If you have more than one coach, pick whose documents you want to see at the top.
Upload a PDF or a photo, and name it so the list makes sense later. "Blood test" beats "scan.pdf".
When your coach shares a collection, you get a notification and a New from card on Today. Tap it to open, or tap ✕ to clear it. Everything they've shared stays under You → Resources, with a dot while something's new.
A collection is in sections. Tap anything to open it: videos and notes open in the app, and PDFs, slides, documents and links open in a sheet with Done to come back. A tick shows what you've opened, and your coach can see how far you've got.
Some collections open bit by bit, one item a week. A locked one says the day it opens.
Your coach can also send one item in a chat. Tap the card to open it.
Want it on Today all the time? Turn on Your resources in Arrange Today.
The scale gives you one number, and it moves for lots of reasons that have nothing to do with training. A photo from the same angle twelve weeks apart fills in the rest of the picture.
Find them on Metrics → Progress. There are three angles (front, side and back), and each one keeps its own timeline, because comparing a front photo to a side one tells you nothing.
Your body weight is saved with each photo, if you've logged one. It's your latest weigh-in at the moment you add the photo, and it doesn't change afterward. Your coach sees it on a photo only if you also share your body weight with them.
If a check-in asks for a photo, it's saved here too. Answering their form doesn't share it on its own. The photo question has a Share progress photos with switch right there, the same switch as on this screen. If sharing is off, they see that you answered but not the picture.
Only you can delete a photo. A coach can look, and that's all.
Go to You, find your coach's name, tap … next to it and then Leave coach. You'll be asked once more to be sure. Their access to your training stops right away, and their branding comes off the app.
Everything you did stays yours: every workout you logged, your records and measurements.
Whatever they were giving you stops. Their programs come off your calendar, and their check-ins and habits leave your Today screen. Any sessions you'd booked with them, including weekly repeats, are canceled and the credit goes back to the package it came from. Your coach is told you've left.
If you pay them monthly, it won't renew. You keep what you've already paid for until the end of that period, and you won't be charged again.
Your coach can also end it from their side, which does the same thing. You'll get a notification if they do.
You can still message them either way, in case it was a mistake or you want to start again.
Only want to stop paying? If your coach allows it, you'll see your subscription on You, right under your coach's name, with a Cancel button. It stops after what you've paid for, and they stay your coach.
When your coach books you in, you get a notification and the session shows on Today, with the time in your own timezone. You get a reminder the day before and again an hour before.
Tap the session to see where it is, or the video link for a call. Cancel is there too.
If your coach lets you book yourself, + Book a session appears under your next session on Today. Tap it to see the next open times, tap one, then confirm. You'll only see times your coach has open.
If a session needs more credits than you have, it says so next to the Book button, with Message your coach right there to sort it out.
If your coach is on a team, other trainers there may offer sessions too. Their name is next to what they offer. Credits come off what you have with your own coach.
To see sessions in Apple Calendar, Google or Outlook, open Sessions from Today and tap Add your sessions to your calendar. If your credits have an expiry date, it shows there too.
Some coaches work as part of a team, like a gym or a group of coaches under one name. If yours does, you're the team's client. The team's owner and admins can see how you're training (workouts, programs and check-ins) so they can help or step in.
Your clients, your invites and switching between the two sides of the app.
If clients train with you at your gym, make it a studio gym. Their weights, warm-ups, plates and bands then use your equipment whenever they train there.
Where they usually train. On a client's About tab, tap Usually trains at and pick your studio. Their workouts start there unless a workout says otherwise.
One workout or one day at the studio. In the program builder, open a day's Edit Day sheet and tick Where: At your studio. It applies to that day in every week and reaches your clients' copies when you update them. For a one-off, open the workout's ⋯ on a client's Schedule and choose the studio.
Which gym wins. A workout ticked for the studio comes first, then where the client usually trains, then their own default gym. If they can't use the studio any more, they get the next one. They can always switch gym on the workout before starting.
Team studio. On a team, the owner or an admin can make one of their gyms the team's studio on the Team screen. Every coach on the team and all their clients can train there. Only the owner and admins can change its equipment.
Clients mark themselves sick, on vacation or busy from You → Time away. You get a notification and a Needs you item, and their Schedule tab shades the days with a card underneath.
You can add or change it for them too, from the card on their Schedule tab. On day 3 of being sick you get a nudge to check in, and you're told when they're back.
While they're away they don't show as Not active, and the count starts again from the day they're back. Their phone is in rest mode unless they turned it off, so your messages still reach them but reminders don't.
Make one in Library → Resources → New collection. It starts with one section; add more with Add a section. Tap a section's name to rename it, describe it, or pick its layout: a list, large cards, small cards two across, or a carousel that swipes sideways.
Each item's ⋯ renames it, moves it, sends it in a chat, or deletes it. Tap the cover to add a picture, and Preview to see it exactly as a client will.
Share with clients to give it to anyone you coach. Tell them sends a notification and a card on their Today. Open it bit by bit opens one item a week from today. Tap someone who already has it to see how much they've opened, or to take it away. Their page shows it too, under Files.
In a chat, tap + → Send a resource and search for an item, or pick a whole collection. If they don't have it yet, you're asked whether to share the whole collection or just that item. In a group chat you can send it without sharing.
For a package, add a Resources step on day 1 of the package's Track, and everyone who buys gets it.
Go to You → Start coaching. Nothing about your own training changes. You get a coaching side alongside it.
During the beta, coaching is invite-only. If you haven't been approved yet, Start coaching asks you to request access instead. Requests are usually answered within a day, and once you're approved your account switches to coaching by itself. While you wait, the Coaching access screen says where your request is; tap Check again to see if you're in, even if the approval email hasn't reached you. Joining a coaching team from the owner's invite needs no approval.
Start coaching is hidden while someone is coaching you, so it isn't mistaken for a step you need to take. If you coach people as well, get in touch from You → Help & report a bug.
Switching it on gives you:
It's free, you can turn it off again, and nobody gets told. To turn it off, archive your clients first and cancel anything still renewing in Sales. Anyone who has paid but hasn't joined yet needs to join or be refunded first. Your package pages come down along with it.
If you coach and also train, you're on both sides, so Load It keeps them apart. Coaching view has your clients, your programs and your exercise library. My training has your Today screen, your gym and your numbers.
The switch is your picture in the top corner. It always takes you to that side's home screen instead of wherever you were last. Landing on a client's page with a Back button that leads into the other view would be more confusing than starting fresh.
Sign in at loadit.io on a laptop or desktop and you get the same account, clients and programs as on your phone, laid out for a big screen. An iPad turned sideways gets the same layout.
Nothing about your phone changes. It's one account, so anything you write on the computer is on your phone straight away.
They get a link and a code. On their phone, the link opens Load It right on your invite. The code covers everything else: they enter it when they sign up, or later in You → Join a Coach.
Their email does two things. Load It sends them a welcome email with your logo and colors, the link, the code and where to get the app, and replies come to you. Also, when they sign up with that address, Load It offers them your invite. The code still works if they sign up with a different address, like Apple's Hide My Email.
See it first. Tap Preview the email on the invite form to see exactly what they'll get: who it's from (your name, via Load It), where replies go, and the email itself with your logo and colors. Change those in You → Colors.
Each invite is for one person and works once. Inviting a few people? Make one for each. It only takes a second.
Standing next to them? Tap Show QR code on a new invite, or the QR button beside one under Waiting to join. They point their phone's camera at it and tap the link to join.
Every invite lasts 30 days. The ones still waiting are listed under Waiting to join on the same screen, where you can resend, show the QR code, or cancel them. Canceling stops it working right away, and anyone who already joined stays.
How we read your file. The card at the top of the list says which column became the name (first and last name get joined), the email and the phone, and which columns weren't used. If something's wrong, tap Change and pick the right column for each. When the column names are unusual, AI may help match them. It only sees the column names and the first three rows, and it only matches columns. It never adds or changes a person.
How should they hear? I'll tell them first is the default. Everyone is added as invited and nobody gets an email, so you can let them know it's coming. Email them now sends your welcome email (your logo and colors, a Join button and their code) to everyone, a few at a time.
Sending later. On the Coaching tab, the people you brought over wait under Invited, above your clients, with where each one's got to: not sent yet, email sent, or joined. Tap Send or Resend on one person, or Send all for everyone who hasn't had an email yet.
Their invite lasts 30 days from the email. If someone's link runs out before they join, tap Resend and it works again for another 30 days. If they sign up with the email on your list before you've sent anything, Load It still offers them your invite.
Changed your mind? Tap Undo on the banner on the Coaching tab and every invite from that list is cancelled. Once someone from the list has joined, Undo is off and Load It tells you who. You can still cancel the others one by one under Waiting to join in Inviting clients.
Every new coach gets one. It looks like a client and sits in your list, so you can assign a program, build a check-in and see how it all looks without a real person watching you learn the app.
Once your first real client joins, Remove example client appears at the bottom of your client list. Nothing depends on it.
Separately, you can add yourself as a client. That gives you a real client record of your own, so you can run your own programs through the same setup and see exactly what your clients see. Fist bumps, messages and reviews come with their notifications, the same as they would for a client. It shows as Your own training under your client list rather than in it.
Tap Weekly review at the top of the Coaching tab (the small link beside your greeting). It goes through your clients by name, one screen each.
Only days they were coaching with you count. Someone who joined partway through last week is reviewed from the day they joined, and someone who joined this week shows New this week with what they've done so far, rather than an empty week from before they arrived.
Reply if you want, then tap Next client, or swipe left. Swipe right to go back a client. Nothing gets checked off or saved. It's a way to work through your roster, and you can start over any time. Your private note on each client shows at the top.
If you coach nutrition closely, open a client's Goals tab. Under their macros is a Nutrition card with three switches. They all start off, and anything off stays hidden for your client and for you, so their page only shows what you use.
Turning the check-in on adds three ordinary tasks, listed under Check-in plan. Change a day or stop one from their tasks like any other. Turning the switch off stops all three and keeps what they already sent.
Off isn't delete. Switch meal photos off and back on, and the photos are still there.
Turn Meal photos on for a client on their Goals tab. They get a card on Today with Add photo. They pick which meal it is and can add a note, then it comes to you.
A Meal photos row appears on your Coaching tab with how many are new. It lists photos by client, with each one's calories so far today beside their name. New is the ones you haven't opened, and All is the last week.
Open one to see it full size. If you've turned on their meal breakdown, that meal's numbers from their tracker show under it.
Load It doesn't guess calories from a photo. It's for you to look at.
The Food screen shows a day meal by meal, from what your client's food tracker saves to Apple Health or Health Connect. Trackers save different amounts, so the screen shows whatever it gets and says plainly when that's less.
The day's totals at the top always come from the same place as their macros, so they match what you see everywhere else.
Your client needs Meals and foods turned on in their sharing, as well as Nutrition. Meals are read for the last week and kept for 90 days.
Write each exercise in whichever unit you like, pounds or kilos. Your client sees every weight in the unit of the equipment at the gym they're training in, rounded to a dumbbell or a plate that's really there. Your original number is kept, so nothing is lost if they switch gyms.
When you look at their workouts, weights show in your own unit. Where they lifted in the other one, a short note says what they actually lifted, so 22 kg reads as about 48.5 lb with lifted 22 kg beside it.
Your own unit is on the You tab in the coaching view, as Your unit.
The same goes for everything else about them: weekly totals, their top lifts and estimated maxes, the highlights on About ("10 lb under plan", "New best"), training load, body weight and the weigh-ins in Weekly review. It's all converted to your unit, so you never have to do the sums. Maxes, filmed sets and progress-photo weights show the original in brackets, like 220.5 lb (lifted 100 kg).
In the workout editor, the lb/kg button beside a weight sets the unit for that set.
A progression step is in the unit you wrote the exercise in. Write 100 kg with +2.5 a session, and a client at a pound gym goes up by about 5.5 lb, rounded to what their plates can make. See Making a lift go up on its own.
Clients can also choose Always kg or Always lb in their settings, which puts everything in one unit for them. See Weights follow your gym's equipment for exactly what they see.
Your clients are listed A to Z by name. Filter the list with the filter button beside the search box. It opens a row of chips: a group, one of your labels, or Overdue (only the clients with overdue tasks). All clears it. A dot on the button means a filter is on, even with the row closed.
Weekly review, the small link beside your greeting at the top of Clients, goes through last week one client at a time with a reply box. See weekly review.
Needs you, at the top of the list, collects everything waiting on you across all your clients: unread messages, form checks to review, a workout they found too hard, a client who hasn't been active for five days, tasks missed last week or this week, a client on macros whose food logging has gone quiet for three days, a client with no program scheduled from today on (No program yet for someone who just joined), programs about to end, programs with every workout done, and copies with an update waiting. It starts folded to one line, with how many clients and what kinds of things; tap it to open the list, and it stays open next time until you fold it again. Each client shows their most urgent two; tap +N more under them for the rest. Not active means no workout, task, habit or message from them in five days, so someone who trains on weekends doesn't show up every Thursday. Tap one to deal with it. Most drop off the list on their own once you have. A program about to end has Assign next block, and a client with nothing scheduled has Assign a program. A program with every workout done asks "mark it complete?" with Mark complete; the × is Not yet, and it keeps running. A task missed last week has Move to this week, which puts it back on their list until they do it. The × means "seen it", for things like a missed task or a quiet spell that nothing you do will clear. Swiping the item left does the same. A new one will still show up. The amber N tasks overdue on a client's card counts exactly the tasks Needs you lists as missed for them, so marking one seen or moving it clears it from both.
Under each client's name, the list shows their program and how their week is going: 2/4 workouts complete this week, or No workouts scheduled this week when there's nothing on. Tap a client to open their page. There are seven tabs:
Archiving takes a client you've stopped training off the main list without deleting anything. Their history is kept and you can restore them from Archived. Someone who left you on their own can't be restored, so send them an invite to come back.
Archiving stops everything you were giving them. Your programs come off their calendar from today on, and their check-ins, habits, tracks and groups all stop. So do upcoming sessions, including weekly repeats and, on a team, sessions with other trainers too (canceled, with the credit going back to the package it came from). A monthly package stops too and won't renew after the period they've paid for. They're told, and they keep every workout they've already logged.
A package you added them to by hand stops giving them session credits. Credits they already have stay theirs, but they can't book with them while they're archived. The Archive message tells you how many are left.
Restoring puts your programs, check-ins and habits back exactly as they were. Tracks, groups, booked sessions and packages don't come back on their own, so you'll need to add them again. If their subscription was stopped, the app tells you when you restore.
The chat stays open. Archiving ends the coaching, not the conversation, so someone archived by mistake can tell you, and someone coming back can ask. It shows as Archived in Messages, and you can open it from the speech bubbles next to their name on Archived.
Open the client, go to Schedule, and tap the workout. At the bottom, under the exercises, tap PDF. It opens in the share sheet, where you can Print it, AirDrop it to a laptop, or save it to Files.
Afterward, log it as usual so it counts toward their history. The paper is for the gym floor, not the record.
Open a client, go to their Goals tab, and you'll see a Macros card. Fill in calories, protein, carbs and fat. Calories work themselves out from the other three, but you can overwrite them.
Add a target lets you add anything else you coach to: fiber, sodium, sugar, saturated fat, caffeine, cholesterol or potassium. You only see the ones you add.
Every target has a minus next to it, so a calories-and-protein client only needs two rows. Take carbs and fat off and they won't show up anywhere. Anything you take off comes back under Add a target.
Different on rest days adds a second column. Only fill in what changes (blank means the same as a training day), so carb cycling is one number instead of eight. You never pick which days are rest days. Their program decides, so if they move a session, its macros move with it.
Every target has a direction, because "hit your protein" and "hit your sodium" are opposite instructions. Protein and fiber default to at least, sodium and sugar to under, calories and carbs to around. You can change any of them.
The note shows up for your client under the numbers. Something like "this is for the next four weeks" saves you a message.
Load It has no food database or food log, and won't be adding one. Your client keeps using whatever tracker they like, and this puts the targets next to their training.
Coaching nutrition more closely? Under the Macros card is a Nutrition card with three switches: their meals one by one, meal photos, and a weekly check-in. See Nutrition coaching.
What they actually ate shows on their Training tab. Today shows where they are right now, and 7, 30 or 90 days show the average and how many of the logged days hit each target. It appears once they connect a food tracker to Apple Health and share their nutrition with you. Both are up to them, and until they do you'll see "hasn't shared" instead of an empty chart.
A day they didn't log is blank, not a zero. The count shows how many days had readings, so a quiet week looks like a quiet week, not a failed one.
The week shows one bar per day, so you can see which days went off track, not only the average. There's a dot under the days their program had them training. Above it you'll see how many of their chances they took, how many days they logged, and how long their streak is.
Your roster shows a line for each client on macros who shares what they eat, summing up their week, and Needs you tells you when someone who was logging has gone quiet for three days. Both count a client's own targets too. Neither shows up for a client with no macros at all.
Earlier targets under the card shows what they had before. Every change keeps the old numbers instead of writing over them.
The Activity tab on your Coaching screen shows your active clients' latest finished workouts, newest first. Tap one to leave them a note on it.
Open any finished workout from a client (from the "workout finished" notification, their History, or Needs you) to write a note on it, message them, or watch any set they filmed during it. They get notified the first time you leave a note, and they see it on that workout.
If a client wore an Apple Watch, their workout also shows their heart rate: average, peak and calories, with the full line and time in each zone a tap away. Only once they've turned on Workout heart rate for you. It's off until they do. See Apple Watch.
A fist bump is one tap and sends the client a notification. It's the lowest-effort thing in the app on purpose. A coach with forty clients won't write forty messages a day, but they will give forty sessions a quick nod.
Comments on a single exercise, from the workout itself or your chat, land in your conversation with them, labeled with the exercise and workout, so you both know what it's about.
When a client finishes a workout, they're asked how it felt: Easy, Moderate, Hard or Too hard. Clients who know RPE can add the number too, so you'll see either "Hard" or "Hard · RPE 8". The words match RPE 1 to 5, 6 to 7, 8 to 9, and 10.
It all arrives in one notification: the workout, the rating, and their comment if they left one. If there's a comment, tapping it opens your conversation so you can reply. The comment sits there marked with the workout, and on the workout's own page too.
If a client has more than one coach, everyone sees the rating. The comment goes only to the coach who wrote the program.
Right now, nothing. Load It is in beta and coaches don't pay us anything. There's no card on file and nothing to cancel. You can check this any time under You → Your Load It plan.
When paid plans start, it's one price: $29 a month, or $290 a year. That price is for you, not per client, so your roster can grow as big as you like and the price stays the same.
If you joined during beta, your price is $15 a month for as long as you stay. That's a thank-you for being early, and it doesn't expire.
On a team, it's one bill to the team's owner and the price per coach drops as the team grows: $29 each up to 4 coaches, $24 from 5, $19 from 10. From 25 coaches we stop counting seats, so get in touch instead.
Connect Stripe once, from You → Getting paid. Stripe checks who you are and where to send your money. Clients pay you directly. Load It takes 0%, and Stripe's card fee applies. For now, payouts only go to US bank accounts.
Two ways to sell. Share a package's link (in your Instagram bio, for example) and anyone can buy it there. Or open a client, tap Send a payment link on their About tab, and send it by text or email. Either way they pay on Stripe, in their browser. Nothing is ever sold inside the app. Sending a new link for the same package replaces the old one, and once a link is paid it says so and can't be paid again.
Someone new who buys gets a welcome email with your logo and colors, and the thank-you page tells them to get the app and sign up with the email they paid with. Load It then asks if they want to connect with you, and one tap puts them on your roster with the sale attached. The page shows a code too, for anyone who signs up with a different email. Lost it? It's in Sales, so tap the sale to send it again. That code never expires, but it stops working if you refund a one-time package.
Someone who already has Load It gets a notification to connect. One of your clients buying again needs nothing, because the sale goes straight onto their account.
Sales (You → Sales) shows who's renewing, what failed and what ended. Tap one to cancel at the end of the period, cancel now (the charges stop right away, and they stay your client until you archive them), or refund. Refunding a renewing package refunds its latest payment, and you can do it again the next month. Payouts, disputes and tax forms are in your Stripe dashboard, one tap away.
How long it runs. A recurring package can stop after 3, 6 or 12 payments ("3 months, paid monthly") or run until it's canceled. A one-time package can last a set time ("3 months, paid in full"). Either way you're told a week before it ends and again on the day. Nothing happens to the client automatically. Send a new payment link if they're staying, or archive them if they're not.
Renewals, the way the law requires. Before paying for a recurring package, the buyer checks a box agreeing to how it renews, and Load It keeps a record of that. Afterward they get an email explaining how it renews with a link to cancel, plus a reminder once a year. They can cancel anytime themselves, either on the You tab (tap Cancel next to the package, under your name) or from that link. It stops after what they've paid for, they stay your client, and you're told. A package sold as a set number of payments runs to its end, but you can still stop it early from Sales.
You can't sell the same client two renewing packages. If they already have one with you, a second payment link won't go through, so they can't end up paying twice. Archiving a client stops their renewal at the end of what they've paid for, and any payment link they haven't paid stops working.
On a team, the owner and admins can cancel or refund any of the team's sales. A coach who leaves the team can't touch them anymore, because the money is the team's. When a client moves to another coach on the team, their subscription and session credits move with them. Discount codes made by the owner or an admin work on all the team's packages. A coach's own codes only work on packages they made, and codes from before they joined don't carry over.
Payment activity (at the top of Sales) is everything that happened, newest first: purchases, each payment, failed payments, cancellations and refunds. You can filter it to show one kind.
When a renewal fails, Stripe retries and you both get told. The client keeps training through the package's grace days. After that, their workouts from you pause until it's sorted out (nothing is deleted), and your client list marks them Unpaid. Clients who pay you outside Load It never get paused.
Labels are your own tags for clients, like injured, meet prep, new or traveling. Add them under Contact on a client's About tab. Only you see them. The client never does, and they aren't a group or a chat.
Each label becomes a chip above your client list on the Coaching tab. Tap one to see only those clients.
Saved replies are the things you say a lot. In any chat, tap the lightning bolt next to the message box. Pick one to drop it into the box (it isn't sent until you send it, so you can make it personal first), or save what you just typed. They're in the weekly review reply box too.
A group is a saved selection of people you coach. It's a shortcut so you don't check the same twelve boxes over and over.
It's also a chat room, and that's the only way your clients see it. Everyone you put in a group finds it in their Messages right away, and they're anonymous to each other in there. See Running a group chat.
Tap the filter button beside the search box on your roster to show the group chips. Tap one to see that group, tap + to make one, or hold one to change who's in it.
Where it really helps is Add clients on a track. You can pick a group instead of checking twelve people. Picking the group checks its people in the list, so you can see exactly who you're about to add and uncheck anyone.
Someone can be in as many groups as you like.
Deleting a group removes the selection and closes its group chat for everyone. Every program you assigned through it and every track you filled with it carries on exactly as before, because those went to the people, not to the group.
Archiving a client takes them out of your groups automatically. That's not only to keep things tidy. A group holding someone you no longer coach would fail the next time you tried to use it.
Taking someone out of a group works the same way as deleting one. They keep whatever they were already given.
The one thing it does change is that the group's chat closes to them right away. What they already posted stays where it is, because a conversation with holes in it is harder to follow than one that shows someone was there.
A client can also leave on their own, without asking you. They disappear from the group and stop getting its notifications, and what they posted stays. You aren't told, so if someone has gone quiet and the member count has dropped, that's what happened.
You can add them back the same way you added them the first time, and they come back under the name they had before. It's worth asking first, though. Someone who left a group and got put straight back in will probably leave again.
The Messages tab has two halves along the top: Clients, one conversation with each client, and Groups, the group chats you run. Every client is listed, even before either of you has written anything, with the newest conversation first.
Each row shows the last message and when it came: the time for today, Yesterday, or the date before that. A number on a row is how many you haven't read.
Messages work like any chat: text, photos, video and voice notes, with reactions, and editing or deleting your own. A set a client films in a workout arrives here with the lift and load on it; tap it to review it properly.
Your own training is the chat on your own account, from coaching yourself. Use it for notes to yourself; nobody else sees it.
Labels and saved replies make a busy inbox quicker. See Labels and saved replies.
The message waits at the bottom of the chat as a dashed bubble with the time it sends. Only you can see it. Tap Send now, Edit or Delete on it at any time before then.
When the client is in another time zone, the times show theirs too: "8:00 am · 11:00 am for Sam".
Messages → Scheduled lists everything waiting, soonest first, across all your chats.
Photos and videos can be sent later. Voice notes can't: they're for right now. Scheduling needs a connection; with no signal you'll see "Couldn't schedule it" and your words stay in the box.
Your note comes back to them. The next time that exercise is in their workout, your latest note on it shows on their workout preview, under Your coach, last time. The cue reaches them right before the lift, not just in a chat they may have scrolled past.
It's private. Each client gets it in their own chat with you, like any message from you, and their reply comes back there. Nobody sees who else got it, and nothing marks it as sent to many.
Send later can send at 8:00 (or any time) in each client's own time, so nobody gets it at 3 a.m. If that time has already passed for someone, theirs goes straight away.
Messages → Sent to many lists everything you've sent this way, with how many read it and replied. Tap one to see each reply and who hasn't read it yet. In a client's chat, Sent to 24 under the message takes you there too; only you see it.
Fixing a mistake: Edit for everyone changes every copy within the first hour that hasn't had a reply yet, the same as editing one message. Delete for everyone takes back every copy.
Sending to many doesn't move those chats to the top of your list. When a client replies, their chat moves up as usual.
You can talk instead of typing. Tap the microphone next to the note box and say it. It records against the moment you're paused on, like a typed note, and it goes to them as a voice message when you send the review. It's faster than typing, and your tone gets across things a sentence can't.
A note can have words, a drawing and a recording all together. Type when it should be easy to skim later, and talk when it's quicker to say than to write.
A client can film a set from inside a workout, or send one in a message. A set filmed in a workout arrives in your messages with the lift and the load attached, and you get a notification. Tap the video to open a screen built for looking at it properly, not a video stuck in a chat.
Slow it down first. A form fault happens in about a fifth of a second. At full speed, a knee caving or a hip shooting up is invisible. Use 0.5× or 0.25×, then the arrows on either side of play to step one frame at a time until you land on the moment.
Draw on it. Tap Draw, then draw with your finger: a bar path, a line down the spine, a circle around a knee. Pick a color, undo the last line, or clear it all. Tap Done when you're finished.
Say what's happening there. Type your note and tap Save. It saves to that exact second, so the note and the drawing stay together on the frame they're about. Nothing is sent yet. It's a draft, and your client can't see it until you send.
The person in the video can delete it with the trash icon at the top right.
Add exercise matters for videos that came in through messages. Those arrive with no lift attached, so they're missing from that lift's history and Compare has nothing to line them up against. Tap it and pick the lift. Whatever they're programmed to do that week shows first.
Compare puts two attempts side by side and scrubs them together. The app finds good matches (same lift, closest weight, furthest apart in time) and suggests them. It won't tell you what changed. That's your job, and a form check is evidence, not a diagnosis.
A client's filmed sets are under History → Exercises on their page. Tap a lift to see every time they filmed it. Videos sent in a message show up there once you've used Add exercise. Each one in the list says the lift, the weight and reps, whose video it is and the day it was filmed.
Videos are kept for six months, and what you said about them is kept for good. After that the clip is archived. Your notes, the moment each one was about, your drawings, and the weight and reps all stay, so the lift's history still reads the same. You just can't play it back. If the video was sent in a conversation, that message keeps its text and shows Video archived where the clip was.
Progress photos are the one thing in the app that being their coach doesn't give you. They're off by default and only the client can turn them on, one coach at a time.
Until they do, the photos section of their Body tab says so. That's on purpose. An empty gallery would look like "they haven't taken any", which may not be true and is the wrong thing to assume.
There's no request button. If it matters, ask them in a message. A button for it would turn their decision into something they have to keep saying no to.
When they have shared, you get a row per angle with their first and latest photos side by side, and you can open any angle to pick any two. You can look, but you can't delete. It's a photo of someone's body, and it stays theirs.
Open the Messages tab and switch to Groups, then tap +. Give it a name, say what it's for, add a cover picture, and tick the clients who belong in it.
Any group you already made from the filter chips on your roster on the Coaching tab is here too. A group has always been both a saved selection of clients and a room.
Tap the cover at the top of a room to change the picture. Everything else (the name, what it's for, and announcements only) is behind the people icon.
Your clients are anonymous to each other. Each one shows up with a made-up name like CoolFox. They didn't agree to be introduced to the rest of your roster when they accepted your invite, and this is what lets you turn on a group for everyone without asking each person first. Any of them can choose to show their real name, and change their mind later.
You always see who's who. Every message shows the real name with the made-up one beside it, so you know what the rest of the room can see. You always show up under your own name. You can't use an alias, because a room needs someone accountable in it.
Announcements only turns off posting for everybody but you. It's useful for a twenty-client group where a 6am message from one person wakes up nineteen others.
Hold a message to pin it to the top of the room, or to remove it. You can remove anybody's message. That's the one thing a group lets you do that a private conversation doesn't, and it's there because somebody has to be able to.
Removing a client from the group, or ending your work together, closes the room to them right away. What they already said stays where it is.
A room also has a Wins tab, where your clients' finished workouts, new bests and streaks show up for the group to cheer. Each client chooses what goes there. See Wins in a group.
Every group room has two tabs: Chat and Wins. When one of your clients finishes a workout, the group sees it there: the workout, any new best, and streaks at 4, 8, 12, 26, 52 and 104 weeks in a row. Your pinned message sits at the top.
Each client decides what their groups see, group by group. Finished workouts, new bests and streaks are on to start with. The weights are off until they turn them on, so a new best reads "New best on Back Squat" rather than the number. They can also keep any one workout to themselves from the finish screen.
Names work the way they do in the chat: a client who's anonymous there is anonymous here. You see their real name with the made-up one beside it.
Nothing private is ever posted: not body weight, photos, check-ins, notes to you, or time away. You still see all of that in their profile, as before.
Cheers and comments: anyone in the room can cheer a win once and comment on it, you included. The client hears about it. In an announcements only room, people can still cheer, but only you can comment.
A package is something a client pays you for. Make one under Packages → New Package.
Each package card shows how many have sold, how many clients are active on it, and its revenue. Tap Sales for the last 30 days, everyone on it, and every payment.
To stop offering one, tap its archive icon and Retire it. Anyone already on it keeps it. Retired packages are folded away under Retired at the bottom of Packages; tap Bring back to offer one again. It comes back as a draft, so publish it when you're ready.
Make one under You → Discount codes (or at the bottom of Packages), and tap New discount code.
Clients tap Have a discount code? on the package's page and type it in. If it can't be used (it hasn't started, it's expired, it's used up, or it's not for that package), the page says why and nothing they typed is lost. Stripe shows the discount at checkout and on their receipt.
To skip the typing, open a code and tap a package under Share it. The link opens that package with the code already filled in. When you send a client a payment link from their About tab, you can add a code there too.
Each coach signs in as themselves. Your clients see their own coach, and you can move clients between coaches and remove one in a tap. A login shared between coaches can't do any of that, and a coaching account signs in on five devices at most.
You → Team is where you set up a team. You can start one, invite coaches, change roles, remove someone, and archive it. The day-to-day work happens where it already does: a coach's clients on the Coaching tab, and the team chat in Messages.
What you build stays yours until you share it. A program template, form or track starts out as yours only, since plenty are written for one client and don't belong in everyone's library. Each one has a Share with your team switch. Turn it on and every coach can use it, but only you and the team's owner and admins can change it. Custom exercises are the exception. A movement your gym invented is shared with the team from the start, because a coach covering a session needs to see what's in the program.
On the Coaching tab, the owner and admins get a Mine button in the filters (the button beside the search box). Tap it to switch to everyone on the team, or one coach's clients.
Packages and the brand belong to the team. The owner and admins set what's on sale, what it costs, and the logo and colors. Coaches can look at those packages and share their links, but can't change them or the branding. The team's Stripe account, connected by the owner, takes every payment.
There's always exactly one owner. To leave, the owner has to hand the team to an admin first.
Every role change, rename and removal is recorded. The owner and admins can read it under You → Team → History.
Open the invite link on your phone. You'll see the team, who invited you, and your role in plain words.
Sign in with the email you were invited at. An invite works only for that address. If it says the invite was sent to another email, sign in with that one, or ask for a new invite to the email you use. Signed in with Apple and chose Hide My Email? Ask them to invite the hidden address, or sign in another way.
Joining hands over your coaching. Every client you have, and every package you sell, becomes the team's. Before you agree, you'll see the full list with everyone named, not just a count, and you tick a box to say you've read it.
If you leave the team, they stay with the team. Be sure about that before you tap Join. That's normal for coaching teams, and it's what the gym is agreeing to as much as you are.
What you handed over is saved, including the date, every client and package by name, and the exact words you read. You can read it any time from your card on the Team screen.
Clients you take on afterward are the team's too. You can't keep one aside, and you can't take one back.
Everything stays with the team. That's every client, plus the programs, forms, tracks and packages that belong to the team. You handed them over when you joined, and they don't come back. You keep your account, your login and your own training history.
A coach or admin asks to leave by tapping Ask to leave at the bottom of the Team screen. The owner is told and removes them. If the owner hasn't done it in 14 days, you leave automatically and your team clients go to the owner.
The owner removes a coach from the coach's page. Each of their team clients has to go somewhere first, either all to one coach or client by client. Programs, tasks and habits the owner or an admin wrote for a client stay with that client, under their coach. If an admin is removed or made a coach, their unused invite links are canceled.
A coach who deletes their Load It account leaves the team on the way out. Their team clients go to the owner, everyone is told, and it's recorded in the team's history. Their own training history goes with the account. The owner can't delete their account at all until they've handed the team on or archived it.
The team's money belongs to the team. Packages made on a team belong to it, every coach can sell them, and the team's Stripe account (connected by the owner) takes the payments. The owner and admins see every sale, and a coach sees their own clients' sales. Anything sold before a coach joined keeps paying that coach, because a live subscription can't be moved between accounts.
Archiving a team ends it. Every coach keeps the clients they coach, and programs, forms and tracks go back to whoever wrote them. Nothing is deleted. The team stays under Archived teams on the Team screen, with who was on it, what each coach agreed about their clients, and every client handed over.
Subscriptions sold through the team stop renewing at the end of what each client has paid for, and those clients are told. They were paying into the team's Stripe, which can't be moved, so from then on each coach sells their clients a package of their own. Putting the team back doesn't restart them.
Archived by mistake? Whoever owned the team has 48 hours to put it back from the archived team's page. It restores what's still true (coaches who haven't joined another team, the clients they still coach, and what they wrote) and tells you what it couldn't. After 48 hours, you'd need to start a new team.
Restoring an archived client after you've left a team makes them your own client. Restoring one while you're on a team makes them the team's. If the team moved a client to another coach, the coach they were moved from can't restore them.
The grid, sets and how a program gets to your client.
In Library → Programs, tap + and pick New program to start blank; it opens as soon as you tap Create. Or tap Copy a program to start from one you've already written, like a version for one person or a bodyweight version of a loaded block. Every week, day, exercise and set comes with it, and editing the copy leaves the original alone. Holding a program card copies it too.
Tap any cell to fill in that exercise for that week. Your client only sees what you've filled in. An exercise with nothing in it that week isn't in their workout, and a day with nothing in it isn't a workout at all.
Once you've set up a cell, the editor has a Save & Apply to All Weeks button. That's the big time-saver, because twelve weeks of entering sets turns into one. In a program with phases it fills the weeks of the phase you're looking at, not the whole program.
Not every week needs every exercise. Open a cell and tap Skip this week, and it shows Off. That tells you it was on purpose, not something you forgot, and applying a cell to all weeks leaves it alone. Fill the cell in again to bring it back.
A whole day off for one week, like no Friday in week 8: tap that week's header (W8) while you're on Friday and switch the day off. Its column shows Off, your clients don't get it that week, and what you'd written is kept for when you switch it back on.
Each side. For a side plank or lunges, turn on Each side in the week's cell or in the exercise's ⋯ menu. The sets are for one side, done on both, and the grid shows /side after them. It applies to every week.
A few other things worth knowing:
Finished writing it? Tap Lock next to the program's name. A locked program still shows the grid, but nothing in it can be tapped open or changed, so you can look through it without a stray tap editing a cell. Tap Unlock to edit again. Locking only changes how it opens for you.
Duplicating a week copies every workout and every set in it. Shift schedule moves everything from a date onward and leaves anything already completed alone.
A program can ask for a weight a client can't put on the bar. 75% of a 200 lb max is 150 lb, but in a garage with a 45 lb bar and pairs of 45s, 25s and 10s, the closest they can load is 135 or 155. Load It knows what's in each client's gym, so it checks.
On a client's History → Programs, each active program says either Every weight fits their plates or how many don't. Tap Review to see which ones and where they are, and fix each one with a tap (Use 135 lb or Use 155 lb). A fix only changes that client's copy.
When you assign a program, each client you pick is checked before you tap Assign. The program itself is shared by everyone, so you fix things on the client's copy afterward.
Percentages are checked the same way the workout works them out, from the client's latest max. Anything it couldn't check (a percentage with no max on record, or a lift with no matching bar in their gym) gets listed instead of passed. Dumbbells and machines aren't checked.
Some programs change shape partway through. A pregnancy program uses different exercises each trimester, and a strength cycle moves from volume to intensity. A phase is a named stretch of weeks, and each one gets its own tab above the days.
Pick a tab and the grid shows only that phase: its weeks, its days and its exercises. Anything you change there stays in that phase.
To rename or delete a phase, tap the tab you're already on. The + beside the weeks adds a week to the end of the phase you're looking at, and the phases after it move back a week.
Every program starts as one phase. Nothing changes until you add a second one.
Sections are headings inside a workout, like Warm Up, Strength, Accessories and Conditioning. They make a workout easier to read, so a client opening a session sees its shape before reading a single exercise.
To rename a section, tap its name, or tap its ⋯ and choose Rename section. The new name applies in every week.
Supersets are exercises the client alternates between. Give two of them the same superset within a section and the app walks the client through in rounds: one set of each, then round two, with rest at the end of a round instead of in the middle.
Save one from a program. In the program grid, tap a section's ⋯, then Save section. Give it the name you want in your library (it starts out with the section's name). It's saved with everything in it: its exercises, their sets, and how it's done, like a circuit or an EMOM.
Or make one from scratch: in Library → Programs, switch to Sections and tap +, then fill it in like any workout.
Adding one. Tap + Add Section and pick it from your saved sections. In the program grid it goes into that day in every week. In a client's workout it goes into that one workout only.
It's a copy. Changing a saved section changes what you add from then on, not the workouts it's already in, so nobody's program changes on them mid-block.
If the day already has a section with the same name and it's empty, the saved one fills it. If that section has exercises in it, rename one of the two first.
Save one. In the program grid, tap the ⋮ beside the day you're on and then Save workout. In a client's workout, tap the bookmark at the top. Give it a name before you save, like "Hotel workout" instead of "Day 3". It keeps every section, exercise and set. You can also make one from scratch: in Library → Programs, switch to Workouts and tap +.
Into a program. Tap + to add a workout day, pick the weekday, then pick the saved workout. It goes onto that day in every week. With a long library, search by its name or a section in it.
A one-off for one client. On their Schedule tab, pick the date, tap +, and choose a blank workout or a saved one, like a hotel workout while they travel or a deload day. The rest of their program isn't touched. If they don't have a program, it goes into one called One-off workouts. That gets made the first time and reused after, so you don't need to build one.
It's a copy. Changing a saved workout changes what you add from then on, not the programs or calendars it's already in.
Each set has a target. Fill in as much or as little as you want:
Got one week right? Use Save & Apply to All Weeks, then go back and adjust the weeks that are different.
Go to Library → Programs, tap + and pick Starter programs. There are ten, grouped into strength, muscle building and Olympic lifting, each with how many weeks it runs, how many days a week and who it suits.
Any weights written in them come in your preferred unit, pounds or kilos. Change your unit on the You tab before adding one if you want the other.
Nothing is added unless you choose it, so your programs list only has what you coach. Changing your copy never changes the starter program, and adding it again just opens the copy you have.
Some are based on well-known methods, and say so in their description. The Olympic programs are written as a percentage of the lifter's max, so each client sees weights worked out from their own.
The program you build is a template. Assign it to a client and they get their own copy.
After that the two are separate. Editing the template doesn't change anyone already on it. Editing a client's copy, say moving a workout or changing a weight just for them, doesn't touch the template or anyone else.
That's on purpose. If every edit went out to everyone right away, a half-finished idea at 11pm would rewrite forty people's Tuesday.
So when you improve a template, clients on it show an update available flag. Syncing pulls your changes into their copy from this week on. Anything you changed by hand for them in those weeks is replaced, but what they've already trained stays as it was. You choose who gets it and when, from Sync to clients on the program. See pushing template changes.
One thing is shared rather than copied: the template's cover photo. Change it and every client on the program sees the new one straight away, no sync needed.
Open the program and tap the photo icon beside its name, next to the pencil. Tap it again to change or remove the photo. Pick a photo and crop it. The slot shows it the way your clients will see it, faded to black at the bottom with the name over it.
On a client's Today, the card for the day's workout shows your photo beside the workout's name and which week of the program it is. Tap it and the workout's preview opens with the photo large across the top. It stays put while the exercises scroll up over it.
One photo covers every client on the program. It's set on the template, and every client's copy shows it. Change it or remove it and they all see that straight away, without a sync.
No photo yet? Your brand color fills in, as a gradient with the program's first letter, so it still looks finished.
Do it from the program with Assign at the top right, or from Assign program at the bottom of a client's Schedule tab. Pick who, pick the week they start (programs always begin on a Monday), and they get their own copy with the workouts laid onto real dates.
You can assign to several people at once when a group is running the same block. They each still get their own copy, so you can adjust one without touching the rest.
Already on a program? The client list says what each person is on, and if anyone you picked is mid-block the app asks before assigning, from the program or from their Schedule tab. Replace lets their current program run until the new one starts, then stops it on its own: with a start next Monday, it stops after Sunday, so there are no empty days in between. Nothing from it after that day shows on their Today or Schedule, and everything they've trained stays in their history. If the new one starts today, the old one stops straight away. A program still waiting to start counts too: the question lists every program they have, running or waiting, and says what Replace does to each. One that would start on or after the new one's first day never starts, and comes off their calendar. Run both stops nothing: every program carries on, so on days where they overlap they get two workouts. Replace only ends programs you wrote.
Every workout done? You're asked, nothing ends by itself. When a client has trained every workout in a program you wrote, you get a notification and a Needs you item: "Strength Block is finished — mark it complete?" Mark complete takes it off their Today and Schedule; Not yet (the ✕) leaves it running. Until you say so it stays on, so a client who trained ahead of its dates keeps it on their calendar, with the workouts they've done shown as done. Marked it complete by mistake? Switch it back on from their History → Programs.
A program set to stop says so on their Schedule and in your client list, as "stops Oct 25" beside its name. Programs a track or package hands out never replace anything; they run alongside. The client sees when it ends on their Today. Changed your mind? The ⋯ beside their program chips has Keep it running, which takes the stop date off.
Someone joining partway through can start later in the program. Under Starts, the Start at row picks which week of the program they begin on. Use the arrows, and the line below says which weeks are skipped and when it ends. See all weeks lists every week with the date it lands on, and you can tap one there instead. If the program has phases, pick the phase first, then the week.
Only the ones in use: in Library → Programs, tap the filter button (beside +) and pick Active. It shows only the programs a client is running right now, and each card says how many clients. One you've handed out that nobody has started yet still counts, and its card says when it starts, like Starts Oct 26 · 1 client. The same button filters by category; tap the small chip under it to clear the filter.
When a block is about to end, it shows in Needs you on the Coaching tab with Assign next block. That opens their assign sheet with the start set to the Monday after, and once the next block is on, the reminder goes away.
When does a program end? When you mark it complete, or a week after its last workout's date, whichever comes first. The week gives a client who trains a day or two late time to catch up. After that it drops off their Today and their Schedule. Training every workout early doesn't end it; you're asked instead.
After that, you manage their calendar from their Schedule tab. Drag a workout to another day, or tap the ⋯ on a workout to move it, copy it or remove just that one. The bin beside the date clears the whole day. With All programs showing, everything works on each workout's own program; only week changes ask which program. You can also push everything from a given week onward back a week. For a client who's sick or away, use their time away instead. A finished workout stays on the day it was done; you can still copy it. The ⋯ beside their program chips has Mark program complete and Delete program, so you don't have to open the program. With more than one running, it asks which.
The Library tab holds the things you make once and give to lots of clients. Each has its own tab along the top:
Changing something in the library changes it for next time. A client already running a program has their own copy, and you choose when to push changes to it.
Library → Exercises. Load It comes with the common lifts. Add your own for anything missing and it's available in every program you build.
Open an exercise to set how it works for everyone you coach:
Filter the list with the buttons under the search box: Body part, Exercise type, Discipline, Equipment and Plane of movement (Sagittal, Lateral or Transverse, for when you want side-to-side or rotational work). Tap one to pick from its options, and tap the ✕ on it to clear it. Add your own exercise with the + beside the search box. The five competition lifts (squat, bench, deadlift, snatch, and clean and jerk) sit at the top of every list with a trophy. You can still make them your own. Edit one to rewrite the cue, steps and mistakes, and add your own videos. Your version keeps the name and always loads plates, so every one-rep max and strength score still counts it.
Your version replaces the library's, for you and your clients. Once you've edited an exercise, your library and the exercise search show only your version. Your clients read your words and see your videos, even on programs you built before you made the change.
Everything you upload shares one allowance. Exercise demos, message attachments, form check videos, progress photos and documents all count toward 500 MB and 500 files. One file can be up to 30 MB.
A YouTube link takes up no space, but it does count as one of your 500 items. So link the long videos and upload the short ones.
Getting close? Delete media you've replaced. You'll find it on the exercise it belongs to.
You don't have to retype a program to bring it here. In Library → Programs, tap + and pick Import, then type or paste it, tap Photos or Camera for a screenshot or a photo of a printed plan (up to 6), or tap File for a PDF, Excel (.xlsx), CSV or Word (.docx) file, and press Read it. You can pick several files at once (up to 20), or tap File again to add more. They're read as one program, in the order you picked them, so a week saved as a PDF per workout comes in together. Uploading the file works better than pasting it. A spreadsheet is made of cells and a PDF knows where its table cells are, but copying the text out loses that.
An AI reads the whole document to work out where the phases, weeks and workouts are, and which parts are just notes to skip. It doesn't write your program. The sets, reps and weights are read off the page, never made up by the AI, and anything it still can't read is shown to you instead of guessed at. Without an AI key it still reads headings, grids and the notation below, but it won't take a second pass at lines written as sentences. Photos are the exception: the AI copies a photo out as text first, so for photos it does read the numbers. Check them on the review. Photos need the AI to be set up.
Coming from another app that exports a PDF per workout? Export each one and tap File to pick them all at once. Sections, supersets, each set's reps, RPE or time, Each side, alternates and notes all come across, and the date on each workout puts it on the right day and week. A set left blank in your old app stays blank for you to fill in.
Some apps export PDFs with scrambled text. The page looks fine, but letters and numbers are missing from the text inside it ("30 sec" comes out as "0 sec"). Load It spots this and reads those pages as pictures instead, the same way it reads photos, so check the numbers on the review. Without the AI it tells you to add screenshots instead of reading the wrong numbers.
It reads the program you wrote. It doesn't write one for you. The exercises, sets and reps have to be in what you paste. Anything missing stays missing.
It reads the notation coaches already use: 5x5, 3x8-12, @225, @75%, @RPE 8, 2 RIR, 3xAMRAP, 3x60s, 3x10/leg, 20min, Easy walk 5-10 min (a time range is set at the low end, with the range in the note). 3x10/leg, 30s/side, each side, per side or e/s marks the exercise as done on each side. Week and day headings become weeks and days, and A1 and A2 stay paired.
A grid works too. That's the layout this app uses, and the way most programs are written: exercises down the left, a column per week, and a label like Warm up or Circuit 1A in front. Each column becomes that week's prescription and the labels become sections. A Circuit or Superset label makes a real circuit, and a dash means that movement is off for that week.
A schedule works too: weeks down the side and days across the top, like most walking or running plans. Each cell becomes that day's workout, Rest days are left empty, Repeat 4–6 times becomes paired rounds, and Alternate activity becomes one flexible item. Any introduction above the table is skipped.
Your own week numbers are kept. A program that starts at Week 13 keeps that name on every week. Underneath they're still week 1, 2, 3, because that's what the calendar counts. A First Trimester or Phase 2 heading becomes a phase, and a Notes: line under a row becomes that exercise's note.
It numbers weeks in order. If each phase in your program restarts at Week 1, it comes in as one run of weeks, with the number you wrote kept as each week's name. A Monday or Thursday heading lands on that day, and 3x8-12 puts "8-12 reps" in the exercise's note.
A close guess is only a guess. When a name nearly matches one in your library it shows as Our guess. Tap Yes to use it, or Other to pick something else. Nothing gets matched for you without a tap.
Weeks you haven't written yet still come in. A heading like Week 20-23 with nothing under it tells us those four weeks exist. They come in empty, in the right phase, ready for you to fill in on the grid.
Anything we should know? is the box for what the document doesn't say, like "the cardio is a separate session they do in the morning" or "call the trimesters phase 1, 2 and 3". It only moves sections and days around. It never changes a set, a rep or a weight, and what it did is shown on the review screen before anything is saved. If no AI key is set up, the box isn't shown.
Nothing is saved until you press Import as a template. The review screen in between is the whole point. Reading somebody else's shorthand involves some guessing, and a wrong guess saved quietly into your library takes longer to fix than the typing it saved you.
Names you match are remembered. Tell it once that your Bulgarians are Bulgarian Split Squats and the next import won't ask again.
If a name could be several exercises, it asks instead of guessing. Split squat or lunges could mean a plain, dumbbell or Bulgarian version, so it waits on the review screen with every exercise of that name to pick from. Your pick is remembered like any other.
The review screen is a rough summary, not the final say. It shows the weeks, workouts and phases it found, plus a table per phase so you can check a progression reads 3x8, 4x8, 5x8 the way you wrote it. You can fix phase and week names right there, and everything else can be edited in the grid afterward.
It comes in as a template, not on a client. Open it in the grid, fix anything the import got wrong, then assign it the usual way.
Messy lines. Anything it can't read is listed instead of dropped, so you can add those by hand. Lines written as sentences, like "three sets of eight", get one more try when an AI key is set up. Every one that comes back is shown to you, your words next to ours, before anything is saved.
Assigning a program gives your client their own copy of it. If you edit the template afterward, their copy doesn't change. That's usually what you want, but not always.
When a client's copy is behind, you'll see an update available mark next to them. To sync, open the program in your Library. A line under the title says how many clients have an older version. Tap it, then Sync to clients, tick who, and sync.
Anything you changed by hand in a client's copy is overwritten from the start of this week on. If you swapped an exercise for one client, syncing puts the program's version back. When you sync from the program, clients whose copy you've edited are marked You edited their copy, so you can leave them out.
This week and everything after it changes, except what they've trained. A workout from earlier this week that they haven't done yet gets the new version, so if they catch up on it late they do what you meant. Anything they've started or finished stays exactly as it was, and earlier weeks aren't touched. A session they've done is a record of a day, not a plan for one.
Empty days aren't sent. A day with nothing prescribed in it isn't added to a client's copy, whether you assign or sync. And if you empty a day in the program, the next sync takes it off their schedule from this week on. Fill it in and sync again, and it shows up.
A workout moved to another day stays there. If your client (or you) dragged one onto a different day, the sync updates what's in it and leaves it on the day it was moved to. The summary lists those. Move it back to its own day and it follows the template again.
It tells you what it changed, and names anything it left alone on purpose. If you edited Thursday and they already trained Thursday, you'll be told, so you're not left thinking it went through.
Every section starts as straight sets, which is what most sections are. To make it something else, pick from How is it done when you add the section, or later tap the section's ⋯, then How it's done. The list:
AMRAP and rounds for time are the same session asked two ways. Either fix the clock and count the rounds, or fix the rounds and time them. A time cap on rounds for time is optional. It's a cut-off, not the thing you're measuring, so if you leave it blank the clock runs until they finish.
It's set per section, not per workout, so a session can be straight sets for the strength work and then a twelve minute AMRAP to finish. Add a second section for the finisher.
Write one round. A ten minute EMOM is the two movements and the number ten, not thirty rows. Your client does both movements every minute, so it still takes ten minutes. Add the exercises to the section the way you always do, one set each, and that's the round. The app builds the rest when your client starts.
The section header shows what you built, like EMOM · 10 min or Circuit · 5 rounds, so you can read a workout without opening every part of it.
An EMOM logs each minute as it passes, and intervals log each work period. Your client isn't tapping between rounds, since the work happens inside the clock anyway. So if they miss a round, it's one untick instead of nine taps for the ones they made.
AMRAP and rounds for time keep a score, and it's on their workout summary. That's rounds for an AMRAP, a time for rounds for time, and if the cap stopped them first, the rounds they got through, marked as capped. Tonnage barely moves on a conditioning day, so on those sessions this is the number worth looking at.
Picking a type fills in a starting number for what it needs, like 10 rounds for an EMOM or a 12 minute cap for an AMRAP, right under the type you picked. Change them to suit.
On any exercise in the grid, turn on Add weight automatically in the cell and type how much to add each session, for example 5 lb. After that you don't write next week's number. Every time your client gets all their reps, the weight goes up by that much.
The step is in the unit you wrote that exercise in. If your client sees it in the other unit, the step is converted too: +5 lb is about +2.5 kg, rounded to what their gym can load.
It's per client. One program used by nine people progresses nine different ways, and none of them changes what you wrote.
Missed reps don't move the weight. One bad session keeps it where it is, since everybody has an off day. Two in a row drops it 10% so they can build back up.
Only working sets move. Warm ups and back-off sets keep the weight you wrote, and they don't count. A skipped set counts as a miss, or else you could progress by skipping the hard one.
Say you set +5 lb, and your client trains in a garage where the lightest plate is a 10. On a barbell that's one plate a side, so the smallest jump they can make is 20 lb. For them, 230 lb isn't possible.
Load It knows what's on their plate rack, so instead of 230 it goes to the next weight they can load. In this case, 225 goes to 245.
If they run out of plates completely, it holds the weight instead of writing a number nobody can put on the bar. That's usually a good time to get more or heavier plates, or use a different bar.
A drop after two missed sessions always rounds down to something they can load. A deload that rounds up wouldn't be a deload.
Your step is in your program's unit. Write +5 lb and a client lifting kilos still goes up the equivalent of 5 lb. If that's smaller than anything their equipment can make, like +1 lb on 2 kg dumbbell steps, they still move up one size each time (22 kg to 24 kg) rather than standing still.
Questionnaires you send on a schedule.
A form is a set of questions, like a weekly check-in, an intake questionnaire or a monthly photo. Build it once under Library → Tasks, then assign it from the client's Schedule tab with Assign task.
That library holds every kind of task, not only forms. A progress photo, a weigh-in and a filmed set all live there too. Each one shows what it asks for, and the filters along the top narrow the list. What a task asks for can't be changed once it's saved.
A saved task keeps its settings too. Tell a weigh-in to ask for waist and hips, and it asks for waist and hips whoever you assign it to. You can still change them for one client without saving a second task.
There are five kinds of question:
Mark a question required and it can't be skipped. Everything else can be left blank, which is usually the right call. A form people finish is better than a thorough one they give up on.
Fill in the week's numbers puts sessions done, average weight, protein days, calories, sleep and steps at the top of the form, from what the app and their phone already know. Then you never ask for a number you have. The Weekly Nutrition Check-In starter form has it on. See Reading a check-in.
Follow-up questions. Put a question that starts with If yes (or If so) straight after a Yes / No question, and clients only see it once they answer Yes. Start it with If no and it shows after No. The starter weekly check-in does this: If yes, describe the issue only appears for someone who said they have an injury.
When you assign it you pick how often, and for weekly ones which day. The first one is due on that day once the start date arrives, then it repeats. You'll be told when answers come back.
Editing a form keeps the answers already given. Reword a question and old answers show the new wording. Remove one and it still shows next to the answers it already had.
Deleting a form takes it out of your library and stops it for everyone it's assigned to. What clients already answered stays on their page, with the questions beside it.
Open a check-in from Needs you, from the weekly review, or from your client's History → Tasks (Read with the last four weeks). From the top:
Underneath are Reply, Voice reply, which opens your chat ready to record, and Adjust macros.
A nutrition check-in that's waited a day without a reply goes on Needs you. Any message to them clears it.
The Weekly Nutrition Check-In asks seven ratings, the same every week so they line up: sticking to the plan, hunger, energy, how rested, stress, digestion and confidence for next week. Then three short questions: their biggest win, what made it harder, and what's coming up. Edit it like any form.
From a client's Schedule tab, tap Assign task. The first choice is what kind, and everything below it changes to match. What they sent back is under History → Tasks.
Then pick how often: Just once, Weekly, Biweekly (every other week) or Monthly. Just once is for things that only happen at the start, like a first set of photos or an intake form.
A progress photo request asks for a progress photo, not a specific angle. Their screen offers front, side and back, and any of them counts.
They can skip one with the Skip button beside it on their Today screen. You'll see it as declined instead of missed. That's worth knowing, because "away this week" and "forgot" are different conversations.
They get one reminder when it's due, in the morning their time. A one-off they haven't done stays on their Today screen until they do it or skip it. A repeating one gets replaced by the next one when it comes around. A photo, weigh-in or video done late still counts for the one that was due.
To stop a task, tap its ⋯ and Stop task, on their Tasks tab or the Schedule (holding it on the Tasks tab works too). It stops being asked, and anything they already sent stays.
You can see that a task was done. What you see of it depends on the kind. A form's answers come to you, but a progress photo doesn't unless the client has shared their photos with you. Being their coach doesn't mean they've agreed to show you those.
You can change the schedule afterward, but not the kind. A completed task recorded under one rule can't be re-read under another, so asking for something different is a new request.
Step by step plans your clients move through on their own.
You build it once. Say day 1 is a welcome note and a first set of progress photos, day 3 is a questionnaire, and day 7 is a program. Add people to it, and it runs itself.
It's how one coach can handle a hundred clients without typing the same message a hundred times.
Five things can go on a day:
On a track that counts days, everyone's day 1 is their own start date, so people can join in different weeks and each still get day 1 first. On a dated track everyone gets the same dates, whenever they join. The calendar shows how much room each day really takes, so a program on day 1 shows as the whole block of sessions it turns into.
You decide how long it is. Pick a length when you make it, and add or remove weeks any time with Add week and Remove week under the calendar. You can't remove weeks that still have something in them, so move it first.
A fixed track has a start date. You set it when you make the track, and you can move it from the calendar icon. The grid counts from that date, so you get a block of real dates to fill in instead of naming a date on every single thing you add.
Deleting a track is ⋯ in the top right, then Delete track. If the track has clients on it, you're told how many. Nothing else gets sent to them, and everything already sent (programs, habits, check-ins) stays exactly as it is.
Moving the start moves everything with it. A note on day 2 stays on day 2, and the whole block slides. If clients are already on it, anything they haven't been sent yet moves too. Anything they've already been sent stays sent.
Everything lands inside the track. You can't select days outside it, and you can't move a step past the end. A step out there would be saved but never shown, so it would look like it had vanished.
A program picks a week, not a day. Step through the weeks ("Day 8, Week 2" on a day-counted track, "11 Feb, Week 2" on a dated one) and its sessions land on the weekdays the program is written for. Blocks are written in weeks, so a program that started mid-week would put every session on the wrong day of its own week. If it's longer than the track, you're offered the length it needs.
Everything else can go on as many days as you want at once. Tap the days on the grid and one step is made on each, so a habit on four days only takes one trip through the sheet.
A track doesn't have to be a program. It can be onboarding, a challenge, a check-in routine, or anything you'd otherwise do by hand every time. A track with nothing on the timeline and a leaderboard turned on is just a challenge, and that's a perfectly good thing to make.
Open a track, tap Board, then Add leaderboard. Say what counts, between which dates, and whether to rank people or just set a target. Everyone on the track is on it except anyone you've paused, so there's no second list of people to keep up to date. On a team track, your board only has your own clients.
You can count four things:
Or don't rank anybody. A threshold challenge sets a number instead of places, and everyone who hits it finishes. For a group of nervous beginners, it's the only version that won't cost you clients.
You pick the exact dates, and they're real dates, not track days. A challenge running October 1 to 31 counts what everyone did in October, wherever they are in the track. Someone who started in August and someone who started last week are counted over the same month.
If the track has a start date, the form opens with the track's own dates, which is usually what you want. You can change either end, but a board on a dated track has to fit inside it. A leaderboard counting weeks nobody was asked to train isn't counting anything.
One challenge per track at a time. When it ends, everyone on it gets their result (their place, or whether they hit the target), and you can start another.
Clients get to the board from its card on their Today screen, or from the notification that it's started or finished. They never see the track behind it, and they don't need a group chat to look at it.
Chat is a separate switch, on its own tab beside the board. Turn it on and everyone on the track gets a room, under the same nickname they have on the leaderboard. You can have a board without chat or chat without a board.
Turning chat off keeps the conversation. Turning it back on brings it back, names and all.
Everyone on the track who isn't paused is on the board, under a nickname the app gives them, like `SwiftHeron` or `CalmOtter`. Other clients see the nickname and the number, never the name.
You see both: their real name, with the nickname beside it, so you know what the rest of the board is seeing.
A client can put their own name on it if they want, and take it back off any time. It's their call, not yours.
The nickname is per track. The same person on two of your tracks has two different nicknames, on purpose. A name that follows someone from one room to the next isn't really a nickname anymore.
Anyone can leave a board whenever they like with Hide me at the bottom of it. They stay on the track and keep getting everything on it. They just come off the standings, and nobody gets told.
You're not on your own board. A coach at the top of their clients' leaderboard is a coach showing off.
Add clients puts people on the track, starting today. On a track that counts days, today is their day 1. On a dated track they join wherever it's up to.
Starting someone partway in. On a track that counts days, Where they start at the bottom of Add clients lets you choose a later Week and the day it begins for them. Each week shows its first note, so on a pregnancy track you pick Welcome to Week 36 for someone 36 weeks along. The weeks before it count as behind them and aren't sent.
Say a dated track started two weeks ago. That's fourteen days of items already behind them, and nobody wants fourteen announcements at once. So anything already in the past is marked skipped instead of sent. They join where the track is, and their history shows why day 1 never arrived.
Pausing stops delivery. Press and hold their name on the Clients tab and tap Pause. The calendar keeps moving though, so when you Resume them they pick up at today, not where they stopped.
Adding someone back after you removed them keeps their delivery history, so they won't get anything twice.
Say you add something to day 5 while half your group is on day 20. Only the people who haven't reached day 5 yet (or passed it in the last couple of days) will get it. Anyone further along never sees it.
That's on purpose, but it has a catch: fixing a day-3 announcement only helps people who haven't hit day 3 yet.
The alternative would be replaying edits, and then an edit could send something. The first time you fixed a typo, forty people who'd already read the note would get another push notification.
So if a change really does need to reach everyone, send it as a message instead of editing the day it should have been on.
Sometimes an item fails, like a form you deleted or a program that can't be assigned to that client. Tap the client on the track's Clients tab to see everything they've been sent. A failed item shows there with the reason.
Fix whatever broke, then press Retry. It sends right away instead of waiting for the next pass. An item that was due three weeks ago is too far back for the system to pick up on its own, so without Retry you'd press a button and nothing would happen.
Retry only works on something that failed. Anything already sent can't be sent again, and anything skipped because the client joined late won't be sent to them later.
Go to Library → Tracks → New track. Give it a name, pick how it runs (see the two kinds) and set how many weeks long it is. You can change the kind any time until you add somebody.
The calendar opens next. Every item gets a row, with its name on the left and a mark on each day it lands. A program shows every session it turns into, and a weekly form shows up every week. So what you see is what a client really gets, not just the day you filed it under.
Tap + Add above the timeline and pick one of five:
Tap any row to move it to a different day, change what a note says, or delete it. Tap an empty day to add something to it. The List view shows the same thing top to bottom, which is handy when you already know what you're looking for. Flow draws it as the path a client takes: one line, a dot for each day, and what happens that day beside it.
Days are counted from each client's own start. So day 8 means a week after you added them, not the 8th of the month.
⋯ → Preview as a client, at the top, shows the whole track the way a client would get it, with real dates. It's worth a look before you switch anything on.
A track you build is yours. Most are built for one client, or for the way you work, and don't belong in everyone's library. So nobody else on your team sees it unless you say so.
Share with your team is a switch on the track. Turn it on and every coach can add their own clients to the same timeline. You get one onboarding that everybody runs.
Each step comes from the client's own coach. Their check-ins go back to that coach, the habit reads as that coach's idea, and the program is assigned by them. Whoever built the track never shows up in it.
You see your own clients on it, and only yours. The team's owner and admins see everybody's, same as everywhere else.
Booking steps use each coach's own session types. A session type is your calendar and your hours, so a step that books a Consultation books yours. If a coach has no session type with that name, the step is held with a note asking them to add one. Their client is never told anything.
Make my own copy gives you a private version of a shared track, steps and all, to change however you like. Clients aren't copied, so a copy starts empty and switched off.
Turning sharing off again makes it yours only. You can't do that while another coach has clients on it, because their clients get their steps from this timeline.
If a client moves to another coach on the team, their track keeps going. The rest of it comes from their new coach.
You pick one when you make the track, and you can change your mind any time until you add somebody.
Everyone starts at day 1. Days count from the date you add each person, so somebody joining in March gets the same day 1 as somebody who joined in January. Use this one for onboarding, or for a block anyone can start any week.
Everyone on the same dates. Items sit on real dates and land on those dates for everybody, no matter when they joined. Use this one for a challenge or a group doing something together.
Changing it rewrites the whole track. If you switch to dates, day 1 becomes next Monday and everything else follows from there. If you switch back, your earliest date becomes day 1.
Add a Program and pick one of yours. It's assigned exactly as if you'd done it by hand, so everything else works the same way. The usual rules apply.
Programs go on at the start of a week. You pick which week, and its sessions land on the days you wrote them for. Every session shows on the calendar from there. If the program is longer than what's left of the track, you're offered the length it needs.
Start part-way through with Start at, under the program you picked. Tap the arrows to choose which week of the program your client begins on, like week 5 of 12, or the first week of a later phase. The weeks before it are left out, the same as when you assign by hand, so the program takes up less of the track. The row then reads something like "Strength Block · from week 5". Leave it on Week 1 for the whole program.
To change the workouts, edit the program under Library → Programs. You can't do it here, because this row only sets which program, which week it starts in, and which week of it they start on.
Clients you add later get your edited version. Anyone already doing it keeps the copy they were given, the same as with any assigned program. If you want them on the new version, push your changes to them from their profile.
Deleting the row takes the whole program off the track, every session with it. Clients already assigned it keep theirs.
Clients are never shown a track, and nothing tells them one exists. Everything on it arrives looking like you sent it yourself, because as far as they know, you did.
Everything arrives at 8am their time, not yours. Somebody who trains in Sydney gets their day 7 note on their own morning of day 7.
They can dismiss a banner once they've read it. If several are waiting, the newest one shows and the rest sit behind it.
Welcome to Load It is already in your Tracks tab. It has a welcome note, a weekly check-in from day 3, a nudge at the end of week one and another at two weeks.
It's switched off, and it stays off until you turn it on. Nothing in it reaches anybody while you're looking through it.
It's there for you to pull apart. Change the words, move the days, swap the form, and delete the bits you don't want. It's yours.
If you delete the whole thing, it stays deleted. We won't put it back. If you want it again, the quickest way is to build the same few steps on a new track.
Your hours, what you offer, and booking sessions.
The Calendar tab works before you set anything up: you can look around and see your week. Until you've set it up, a Set up booking card sits at the top. Tap it when you're ready.
Skip at the top right leaves the setup for now. Tapping Book before you've added anything to offer brings you back to it.
Everything here can be changed later from the buttons along the top of the Calendar: Hours and Session types.
Your hours live on the Calendar tab. Until you've set it up, the Calendar shows a Set up booking card, which walks you through them with Monday to Friday, 9 to 5 already filled in. See Setting up your Calendar.
For a single date that's different, like a holiday or an extra Saturday, use Days off and extra hours on the same screen, then Add a date.
Clients can only book themselves inside your hours. You can always book a client at any time, inside your hours or not.
Tap the sync button at the top of the Calendar. There are two ways to set it up.
Connecting Google opens Google's sign-in, then brings you back to Load It to finish. Connect from the account you coach on: a connection started from one Load It account can't be finished from another.
To give every video session its own Meet link, open the session type and turn on Create a Google Meet for each session. Clients see the link on the session and in their reminder. Without it, the link you pasted is used.
A package can include calendar sessions. Those are the sessions clients book on your Calendar, like 1:1 calls, coaching sessions or check-ins. The client gets that many credits when they go on it, and again every time it renews, and books with them. For example, "Online coaching, every month, includes 1 check-in call", or "10 PT sessions" paid once.
A client who buys the package gets the credits automatically. For one who pays you another way, open their About tab, tap Packages on the Sessions card, and put them on it. Nobody is charged, and their credits still arrive every period.
A session type is something you offer, like Personal training or a Check-in call. Pick a starting point when you set up the Calendar, or add one under Session types.
Clients can book this themselves is off to start with. Turn it on, then pick who. Under it you can set how much notice you need, how far ahead they can book, and how many a day. Separately, Canceling sets how late a client can cancel and still get their credit back. That applies to every booking, even ones you make.
Archiving a session type stops new bookings. Sessions already booked still happen.
The suggested times are the next open ones, closest to when that client usually trains. Turn on Repeat this session to book the same time every week, every 2 weeks or every 4 weeks, on the days you pick. Any date that clashes is skipped, and you're told which ones. Stop repeating on any of those sessions ends the series, cancels the ones still ahead, and gives their credits back.
Tap a session on the Calendar to move it, cancel it, or mark it attended or a no-show. In the week view, the first tap shows who, when and where, and Open session takes you in. Pinch with two fingers to make the hours taller or shorter. The week shows Monday to Friday unless you work weekends or have something booked on one; tap +2 days in its top corner to see Saturday and Sunday too. You can also press and hold a session and drag it to a new time. Your client gets told when something changes.
Booked from your public page. Someone without an account who books from your page shows on your Calendar like anyone else. Tap the session for their name, email, phone and note. They don't get notifications, so if you move or cancel it, let them know yourself. They can cancel from the link they were given.
Running a team. If you're the team's Owner or an Admin, a row of names sits above the Calendar: Mine, Everyone, or one coach. When you book, pick any client on the team, then the Trainer. Weekly repeats are set from that coach's own calendar.
An in-person session comes with the workout your client has scheduled that day. You can change it when you book, or on the session. Nothing scheduled? Start an empty workout and add exercises as you go.
It's their workout, on their account. Their history, bests and next weights all update, and they get a notification that you logged it.
A credit is used when a session is booked. Credits come from a package that includes sessions, or you can add or remove them by hand from the Sessions card on a client's About tab, with an optional note saying why.
Credits you add can expire after 30, 60 or 90 days, 6 months or a year. The ones that expire soonest get used first. Your client gets a reminder a week before, and anything left after the last day comes off with a line saying so.
Any of those questions you haven't answered wait at the top of the Calendar. Your client can see every credit and why it moved.
You can book a client who has no credits left. Their balance goes below zero until they buy more.
The logo and colors your clients see.
Go to You → Your brand. Upload a logo and pick a color, and every client you coach sees them. Your logo goes in the header and your color goes on the buttons, the tab bar and behind any workout without a cover photo. On a team, the owner or an admin sets the logo and colors, and every coach's clients see the team's.
Your brand comes with a paid plan. Load It is free for everyone during beta, brand included. Once paid plans start, coaches on the free plan keep everything else, and their clients see "Coached on Load It" where your logo would go.
Two logos, one for light screens and one for dark. Each client picks light or dark for themselves, so you'll show up both ways. A logo drawn in dark ink disappears on a dark screen, and a white one disappears on a light screen. Each slot shows your logo on the background it will really sit on. Only have one? Upload it once and it's used on both.
Colors opens a preview of the app in light and dark side by side, with your logo, a workout card, a button and the tab bar in the colors you're trying. What you see there is what shows up on their phone. The presets cover most people in one tap. To match an existing gym brand exactly, tap Custom colors, then type the hex code or use the sliders.
If a color would be hard to read on one of the backgrounds, the app shows it a shade lighter or darker there and tells you. Your exact color is kept everywhere else.
Your sales pages on the web (your package and sales pages) always use one look, light or dark, which you pick on the same screen. It doesn't change the app. If the page changed with each reader's phone, you couldn't preview or screenshot it.
Seasonal looks, at the bottom of Colors: Halloween, Fall, Winter and New Year decorations in your colors, which each client can choose to turn on. Switch Offer seasonal looks to your clients off and they're never offered. See Seasonal looks.
Signing in, your data and how to reach us.
A few times a year the app can wear a seasonal look: spiderwebs in October, leaves in November, snow in December and soft lights for New Year. Only the edges of Today change. Your workouts, numbers and buttons look exactly the same, and the colors stay your own (or your coach's).
It's off until you turn it on. When a look arrives, Today shows a card once: Try it turns it on, Not now puts the card away. Turn it on or off any time in You → Appearance, under Seasonal looks.
Once it's on, each season comes and goes by itself: Halloween all of October, Fall from November 1 to Thanksgiving, Winter from the day after Thanksgiving to Christmas, and New Year into early January. Finishing a workout throws seasonal confetti instead of the usual: bats, pumpkins and candy corn at Halloween, leaves and acorns in the Fall, snowflakes in Winter, and sparkles and soft lights for New Year.
Go to You → Appearance and pick Auto, Light or Dark. It changes as soon as you tap it.
Auto follows your phone, so it's light in the day and dark at night if your phone is set up that way. Everybody starts on Auto.
Your coach's colors and logo come with you either way. Your coach may have a separate logo for dark screens, and a color can be a shade lighter or darker so it stays easy to read.
If you use an email and password: tap Forgot your password? on the sign-in screen, or You → Change password if you're signed in. We'll email you a code. Enter it with your new password and you're done. It works even if you read the email on a different device.
If you signed in with Apple or Google: there's no password on your account, so there's nothing to reset. Tap the same button you used the first time and you're in.
Email not showing up? Check your spam folder, and make sure you're using the address you signed up with. If you used Sign in with Apple, your account may be under a relay address instead of your usual one.
You → Signed-in devices lists each phone, iPad and browser your coaching account is signed in on, with when it was last used and roughly where. Tap Sign out next to one you don't use, or one you don't recognise. It's signed out within a minute.
A coaching account can be signed in on up to five devices at once. Sign in on a sixth and the one used longest ago is signed out, usually an old phone in a drawer. Your Apple Watch doesn't count, and signing out and back in on the same phone is still one device.
"You were signed out because this account signed in on another device" means that happened to this one. Sign in again. Nothing is lost: a workout you were logging is kept on the phone and sent once you're back in.
Coaching with other people? Each coach needs their own login. Start a team under You → Team: your clients see their own coach, and you can move clients and remove a coach in one tap.
We use two codes so we know both addresses are yours. That way nobody who picks up your phone can move your account to their own email.
Everything else stays the same, including your training, your coach and your password. From then on you sign in with the new email.
Go to You → Delete account. You confirm by typing your email address, and it happens right away.
It deletes your sessions, programs, measurements, habits, private chats and media. There's no undo and no grace period, and we can't get it back for you afterward.
Messages you sent in a group stay there, shown as Deleted user, so the conversation still makes sense to everyone else. Any photos or videos you sent are removed.
If you have a coach, they're told, and a monthly package stops right away.
If you coach, the delete screen tells you how many clients you still have. Deleting archives them first. Each one is told, and your programs come off their calendar. It also stops every renewal at the end of what's been paid, including for someone who bought a package but never joined the app. If you're on a team, your team clients go to the team's owner instead. A team's owner has to hand the team on, or close it, before deleting.
On iPhones with Apple Intelligence (iPhone 15 Pro and later, with it switched on in Settings), Load It writes a little for you:
They're written by Apple's model on the phone itself. Nothing is sent anywhere to write them, and photos are never read.
On other phones nothing changes: you see the screens as they always were.
In short, we store what you log and what you need an account for. That's your training, your measurements, your messages, and, if you allow it, what you choose to share from Apple Health, like weight, heart rate, sleep, steps and what you ate.
Your coach can see your training, and if they're on a team, so can the team's owner and admins. Nobody else can. We don't sell anything to anyone.
The full details, including the companies that handle data for us and how long things are kept, are in the privacy policy.
On a computer, the quickest way is the round chat button at the bottom of the sidebar on loadit.io (bottom right in a narrow window). Click Send us a message, write what's going on, and press Enter. It goes straight to Kim, who replies right there within a day, and you get a notification when she does. Meanwhile, the chat suggests help articles that might answer it, and an AI answer drawn from them, marked AI answer.
In the app, go to You → Help & report a bug and scroll to Still stuck? at the bottom. Pick Bug, Question or Idea, write what happened, and tap Send. Your app version, device and the screen you came from are attached for you, so you only need to write about the problem.
What helps most, in order: what you were doing, what you expected, and what happened instead. We'll reply by email, and you can send a screenshot back in that reply.
If the app can't reach us, or you'd rather write an email, tap email support@loadit.io under the form instead. It fills in the same details.
Tell us what happened and what you expected to happen. If it's a bug, it helps a lot to know your phone and roughly when it happened. If you report it from Settings → Help in the app, all of that gets filled in for you.
Email support@loadit.io